Office Support Apprentice

**Job Title**: Office Support Apprentice (Business Administration Level 3)

**Company**: DIGI Accountancy Ltd

**Location**: Manchester (initially office-based)

**Salary**: £14,800 per annum

**Training**: Business Administration Level 3 Apprenticeship

**NO RECRUITERS**

**About Us**

DIGI Accountancy Ltd is a modern, fast-growing accountancy firm based in Manchester city centre. We provide expert accounting, tax, and payroll services to a wide range of clients across multiple sectors. Our friendly and forward-thinking team is committed to delivering high-quality service while embracing innovation and digital solutions.

We are now seeking a highly organised and enthusiastic Office Support Apprentice to join our dynamic team. This is a fantastic opportunity for someone looking to begin a career in business administration within a professional services environment.

**About the Role**

This apprenticeship is designed to give you the foundational skills and knowledge required for a successful career in office and business administration. You will be an integral part of the DIGI team from day one, supporting the operations of the business and gaining exposure to real-world tasks and responsibilities.

You’ll undertake a **Business Administration Level 3 Apprenticeship** while working full-time. Full support will be provided throughout your learning, and you’ll benefit from training and mentoring in a modern office environment.

**Key Responsibilities**

As part of your role, you will support various business functions with tasks including but not limited to:

- **Client Communications**: Answering phone calls, transferring calls, and taking messages in a professional and courteous manner.
- **Client Interaction**: Speaking directly with clients to provide updates or gather information, ensuring a friendly and helpful tone.
- **Filing and Secretarial Tasks**: Assisting with Companies House secretarial duties such as maintaining statutory registers, preparing forms, and filing confirmation statements.
- **Document Management**: Collating and organising client records, both digitally and in physical files, to ensure up-to-date and compliant records.
- **Practice Management Software**: Maintaining and updating our client relationship management system (Engager) with accurate client and project information.
- **Executive Assistance**: Providing direct support to the company director, including managing calendars, booking meetings, preparing documentation, and assisting with day-to-day tasks.
- **Team Support**: Supporting the wider team with ad-hoc tasks, data entry, and general administrative duties.

**What We’re Looking For**

We’re looking for someone who is:

- **Eager to Learn**: Enthusiastic about developing new skills and starting a career in a professional environment.
- **Organised**: Able to manage multiple tasks, prioritise effectively, and work with attention to detail.
- **Personable**: Comfortable speaking with clients and team members in a professional and friendly manner.
- **Reliable**: A strong work ethic and a commitment to continuous development and contribution to the team.

**Qualifications**
- GCSEs (or equivalent) in English and Maths (Grade 4/C or above preferred).
- No prior office experience required — full training will be provided as part of the apprenticeship.

**Benefits**
- **Starting Salary**: £14,800 per annum.
- **Training**: Fully funded Business Administration Level 3 Apprenticeship with on-the-job support and development.
- **Professional Experience**: Real responsibility and the chance to work in a fast-paced, client-focused accountancy firm.
- **Career Growth**: Opportunity to grow into a permanent office administrator or executive assistant role, with long-term development opportunities across the business.
- **Perks**: Gym membership, potential to join private medical scheme, team-building activities, charity events, and more.
- **Location**: Modern city centre office with excellent transport links.

**Job Types**: Full-time, Apprenticeship

Pay: £14,800.00 per year

**Benefits**:

- Company pension
- Store discount

Work Location: In person