Senior Front of House

2 days ago

Eyemouth, United Kingdom Giacopazzi's Full time

**Senior Front of House | Gelato Parlour Management**

**Join our established team as the Senior Front of House Team Leader. We are looking for an experienced, passionate, and creative leader to oversee the smooth, day-to-day operation of our popular Gelato Parlour.**

This is a **full-time, permanent** opportunity to head up and inspire a talented existing team.

The Role and Responsibilities:

- **Shift Management**: Oversee and coordinate the daily running of all shifts, ensuring exceptional service and product presentation.
- **Team Leadership**: Work alongside and lead our existing parlour staff, fostering a positive, efficient, and high-energy work environment.
- **Customer Experience**: Ensure the highest standards of customer service are delivered consistently.
- **Operational Excellence**: Maintain strict adherence to health, safety, and hygiene standards.
- **Creative Input**: Utilize a creatively minded approach to product display and store presentation.
- **Experience**: A minimum of **2 years of proven experience** in a supervisory or management role within the hospitality sector (e.g., café, restaurant, retail food service).
- **Leadership**: A confident and competent leadership style with exceptional interpersonal skills.
- **Communication**: Excellent written and verbal communication skills to manage staff and interact with customers.
- **Passion**: A genuine enthusiasm for the food/hospitality industry, with a flair for creative presentation.

Working Hours:

- **Contract**: Full-Time, Permanent.
- **Schedule**: 5 days out of 7, including required **weekend and evening shifts**.

**If you are a driven hospitality professional ready to take the next step in leadership and have a passion for premium products, we encourage you to apply**

**Job Types**: Full-time, Permanent

Pay: £13.00-£14.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount

Application question(s):

- How do you plan to commute

**Experience**:

- hospitality : 2 years (required)

Work Location: In person

Application deadline: 24/11/2025

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