Trainee Mortgage and Protection

Trainee Financial Services Professional (Sales and Regulatory Compliance)
Newport, Isle of Wight ( London Based Company)
- Start Base Salary: £18,545 to £20,129 (dependant on experience/role/seniority)
- Realistic OTE: £22,129, Year 1, £28,129 Year 2, £34,129 Year 3
- 28 Days holiday inclusive of Bank Holidays
- Pension
- Gym Membership
- Cycle to Work Scheme
- Start within 4-8 weeks

We are a bespoke specialist financial services business with offices in the City of London and Newport, Isle of Wight. We are looking to expand our Team on the Island and are seeking a Trainee Mortgage and Protection Administrator/Adviser to work alongside the Isle of Wight based Company directors.

This is an ideal role for someone looking to work locally on the Island, but to be part of a City of London financial services Team. It is a perfect entry role for somebody looking to start their career in Finance or for those maybe looking for a change of direction and a new challenge. We are able to consider flexible working from home following the training period.

**Skills**
- Appreciation and drive to implement a first -class quality and customer experience to paying customers, lending partners, other team members and our suppliers
- Ability to assess client’s needs and requirements and to offer appropriate financial solutions to meet their needs
- Ability to assess internal client financial documentation such as passports, payslips and bank statements, to ensure they are 100% accurate, compliant and that all recommendations fully meet the client’s stated needs and objectives
- Ability to assess both lending risk and broker risk and to mitigate any issues, through clear understanding of the type and volume of supporting documents required, to ensure a fully informed lending decision
- Ability to pro-actively form judgements regarding risk and implement detailed processes to effectively and efficiently safeguard our lenders, client data, and the brokerage whilst meeting business aims
- Ability to work in partnership with customers to obtain a fully requested list of documentation within tight and specific timescales
- Complete awareness of risk factors
- Ability to assess client affordability based on income and to forensically assess bank statements to calculate outgoings and to highlight any irregular payments
- Ability to use and record notes effectively onto a central Client Management System
- To data process information across a range of computerised systems accurately and without error
- Ability to effectively manage individual and team workloads and prioritisation of cases
- Ability to use and be guided by specific key performance indicators as they relate to service level times, errors and customer service feedback
- The ability to self-motivate and operate within a Team towards reaching targets and attainment of the Company’s overall business goals
- Ability to collate statistics and produce reports in a clear coherent format
- Technical knowledge and trouble-shooting on basic IT issues, escalating issues where necessary to our external IT support
- General admin duties for office management (petty cash, shredding process, filing)
- Strong relationship builder with clients and lending partners
- Strong problem-solver
- Good numeracy skills
- Clear, articulate, professional oral and written communications

**Experience**

None - Full Training Provided

**Attitude**
- Proactive, direct, organised self - starter
- High standards and delivering on 100% of promises
- Strong Ambition and Drive
- Results Driven
- Process Driven
- Strong personal and professional responsibility
- Initiative at all times with a positive and articulate demeanour alongside engaging and interpersonal skills.
- High level of Self Awareness

**Salary**: £18,545.00-£22,129.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Gym membership

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Yearly bonus

Reference ID: Trainee Financial Services Professional