Operational Support Coordinator

Location- South EastCity Town- DartfordAdvertised Department:
- MeteringAdvertising Salary- £27,000 - £30,000 plus benefits**About The Role**

**Delivering what we promise**

Morrison Water Services are currently looking to recruit a Desktop Supervisor to work on our Thames Water contract in Dartford.

As an Desktop Supervisor you will be part of our Operations Team and will be required to support administrative duties to help maintain the smooth running of the day-to-day functions required to deliver this project, while learning the functions of a Supervisor.

You will be responsible for promoting a positive ‘can do’ culture. You will work with the managers and supervisors across the Plumbing department to improve productivity, compliance, safety and overall performance. You will engage with the client and Morrison Water Services back-office teams to ensure a seamless delivery of operational excellence. You will ensure completion of site audits as well as ensuring plant and equipment is safe.

You will need to deal with all customer issues in accordance with the ‘IMPACT’ protocol and respond to the Escalations team in accordance with the prescribed timescales. You will ensure compliance with all aspects of the Thames Water Smart Metering Asset Standard.

Experience for this role isn’t necessary, we are looking for conscientious individuals who are willing to learn and progress through the company.

Are you experienced with Microsoft Office?

Do you have excellent attention to detail?

Does this sound like you? If so, we would love to hear from you

Morrison Water Services, part of the M Group Services Water Division, are the leading service provider in the water and wastewater infrastructure sectors in the UK. As a division, we employ circa 3000 people across the UK and we are looking for aspiring people like you, who are keen to start their career within the Water Industry.

Our people provide essential infrastructure services through long-term framework agreements to the water and wastewater sectors in the UK and Ireland. The Water Division provides a broad range of technical capabilities to our clients ranging from asset condition assessment to design, build, commissioning and completion. With a £2.1billion order book and turnover at £450 million, we are market leaders in our field. Joining us gives you the scope and ability to work for an organisation who are not only invested in your career, but your future too. Sound interesting?

**As a valued employee of the M Group Services Water Division, you’ll be entitled to**:

- Matched Pension Scheme
- Overtime
- Access to our Employee Assistance Programme
- Opportunities to progress in a successful company
- Life Assurance
- The option to take out Personal Accident Insurance
- The ability to partake in Payroll giving
- 25 days' annual leave plus 8 days' bank holiday
- Enhanced Maternity & Paternity policy
- Cycle to work Scheme

Who doesn’t like a discount? You will have access to your ‘My Rewards’ portal. This provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bills & top retail brand discounts.

Here’s a few so you can see the type of saving’s you can make:

- Up to 7% discounts on major supermarkets
- Up to 52% on Cinema tickets
- Up to 33% on holidays and travel
- Up to 10% on restaurants and takeaways
- Up to 25% off gym membership
- #mws

**About The Company**

M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.

**_ At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued._