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German & Italian/french/spanish/polish Speaking
3 weeks ago
**LOCATION**
REMOTE AND OFFICE BASED WORK, Working in the office one or two days a week, the remainder will be remote based, The office is based in the South West London area (45 minutes direct from Waterloo)
**LANGUAGES**
Fluency in 3 languages is essential: English + German is essential and also 1 language from Italian, French, Spanish or Polish - this is essential
**COMPANY**
Our global client is a world leading brand in the technology industry.
**THE JOB**
- Manage incoming B2B calls from customers
- Manage live Chat requests to the customer’s satisfaction, respond to comments from the social media
- Participate in regular hands-on product training to increase product knowledge
- Perform other work related duties as assigned
**CANDIDATE EXPERIENCE / SKILLS**
- Fluency in 3 language is essential: English + German + either Italian/French/Spanish/Polish
- Previous experience in customer service or customer support or administration is a preference
- Experience of working in technology industry would be an advantage
- Good skills and understanding of social media platforms is preferred
- Excellent communication skills
- Ability to co-ordinate and resolve a variety of customer queries
**SALARY**
£26,300 + bonus (15-20%, up to £4,600 pa) + excellent benefits including:
24 days holiday increasing after service PLUS up to 8 Bank Holidays a year
Pension after two months - 6% contribution from the company
75% REIMBURSEMENT OF TRAVEL (up to £120 per month)
Private medical insurance - FULLY EXPENSED BY THE COMPANY plus 50% SUBSIDY FOR PARTNER
Permanent health insurance
Gym membership (up to 50% paid for by the company)
Life Assurance
Free tea/coffee and subsidised vending
Cultural and subsidised lunch AND MORE
To be considered for this excellent opportunity please send your CV to us
