1st Line Service Support

22 hours ago


Reading, United Kingdom Concept Human Solutions Full time

UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Reading 1st Line Service Support Engineer circa £21,000 "1st Line Service Support Engineer" The Role: *Provide first level support through taking calls and handling incidents/service requests *Provie customers with regular updates on the progress of the service requests *Convey resolutions to customers and update service records *Track route and redirect problems to correct resources and properly escalate unresolved queries *A team player with an excellent telephone manner and multi-tasking skills *A basic understanding of AV products and connections screens media players advanateous An understanding of networking concepts WIFI IP addresses TCIP Firewalls VPN and Routers **Benefits**: - 25 days holiday per annum plus bank holidays + 3 days *Companys Wellbeing programme - Working Monday - Friday 9am -5.30pm with one hour for lunch *Lots of on site parking - Opportunity to join a forward thinking expanding company where you will be pivotal to the future growth development and success of the business - Free tea and coffee and kitchen facilities


  • IT 1st Line Support

    3 weeks ago


    Reading, United Kingdom Cast UK Limited Full time

    IT 1st Line SupportTheale£27,000 - £30,000 per annum Are you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1st Line IT Support Technician to join a friendly and collaborative IT team, where your skills will help keep critical systems running and users supported across multiple...

  • IT 1st Line Support

    2 weeks ago


    Reading, United Kingdom Cast UK Full time

    IT 1st Line Support Theale £27,000 - £30,000 per annumAre you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1st Line IT Support Technician to join a friendly and collaborative IT team, where your skills will help keep critical systems running and users supported across...


  • Reading, United Kingdom In Technology Group Limited Full time

    1st Line Support - £26,000 - Fantastic Training - TIMES TOP 100 COMPANY **Role**: 1st Line Support **Location**: Reading **Salary**: £22,000 - £26,000 + Fantastic Training + Notable Bonus This is a fantastic opportunity has arisen with one of the country's most prestigious companies. They are looking for a 1st Line Support Engineer to join their...

  • 1st Line Support

    2 weeks ago


    Reading, United Kingdom Avanti Full time

    Avanti Recruitment are working with a software company based in Reading who were founded by NASA engineers who create industry award-winning SaaS CRM software for 5000+ companies across the globe. Key skills for this role: - Experience within 1st line support - Knowledge of SQL Server or Terminal Services (RDP) - Knowledge of Microsoft environments -...

  • 1st Line Support

    5 days ago


    Reading, Reading, United Kingdom Focus IT Recruitment Full time £25,000 - £40,000 per year

    Job Description 1st Support – Reading - NEWThe Company:Focus IT have the pleasure of working with this well-established support Company. Due to demand they are seeking a support engineer to complement their existing support team. The Role:Due to industry growth, we now have a requirement for self-driven and highly motivated person to come in and build on...


  • Reading, United Kingdom Sanderson Full time

    **1st Line Support Desk Agent / Reading (primarily wfh) / £25k-£27k** My client are one of Europe's largest established SaaS company. They are looking to recruit a 1st Line Support Desk Agent who will be responsible for representing the Support Desk and delivering best practise with clients via the ITSM system. Ambitious. Driven. Curious. You will...


  • Reading, Reading, United Kingdom Landmark Information Group - Internal Full time £25,000 - £40,000 per year

    Hiring Manager - Liam OwersThe Opportunity We are currently seeking an enthusiastic 1st Line Technical Support Analyst with an interest in Application Support to join our team. Someone with drive, passion and creativity, helping keep Landmark at the cutting edge of technology.Working within the Landmark Valuation Services (LVS) Service Desk team, the IT...


  • Reading, United Kingdom Point of Rental Software Full time

    A software company in Reading is looking for a 1st Line Support Technician to provide application support to customers. Successful candidates will have experience in business/application support and a solid understanding of SQL databases. This role includes responsibilities like logging calls, troubleshooting and offering technical assistance while adhering...


  • Reading, Reading, United Kingdom ESP Global Services Full time

    1st Line Support AnalystLocation:ReadingShift PatternMonday to Friday, 8.5 hour days with one hour lunch.Start times are: 8-16:30, 8:30-17:00, 9-17:30, changing on a weekly basis.Role Overview:To log all customer incidents and requests accurately; provide fault diagnosis, call vetting and technical support to successfully resolve issues on a first-line fix...


  • Reading, United Kingdom ESP Global Services Full time

    1st Line Support Analyst – Reading UK ESP Global Services Join to apply for the 1st Line Support Analyst – Reading UK role at ESP Global Services. Location Reading, United Kingdom Employment type Full-time Seniority level Entry level Shift Pattern Monday to Friday, 8.5‑hour days with a one‑hour lunch break. Start times vary weekly: 08:00–16:30,...