IT 1st Line Support

2 weeks ago


Reading, United Kingdom Cast UK Limited Full time

IT 1st Line SupportTheale£27,000 - £30,000 per annum Are you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1st Line IT Support Technician to join a friendly and collaborative IT team, where your skills will help keep critical systems running and users supported across multiple sites. �? What You'll Be Doing Act as the first point of contact for IT support-via phone, email, and in personLog and manage incidents and service requests through a Service Desk toolProvide 1st line support for hardware, software, email, and network-related issuesSet up and maintain IT equipment such as mobile devices, printers, and desktop systemsAssist with user account management, onboarding/offboarding, and access controlTroubleshoot and escalate issues where necessary to internal or 3rd-party teamsHelp maintain IT documentation and internal knowledge baseSupport IT colleagues with network hardware, software deployments, and system maintenanceOccasionally travel to other supported UK sites to provide in-person support ?? What We're Looking For Minimum 3 years' experience in a 1st line support role in a corporate settingStrong troubleshooting and diagnostic skillsFamiliarity with Microsoft technolo...


  • 1st Line Support

    6 hours ago


    Reading, Reading, United Kingdom Focus IT Recruitment Full time £25,000 - £40,000 per year

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  • IT 1st Line Support

    1 week ago


    Reading, United Kingdom Cast UK Full time

    IT 1st Line Support Theale £27,000 - £30,000 per annumAre you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1st Line IT Support Technician to join a friendly and collaborative IT team, where your skills will help keep critical systems running and users supported across...


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    6 days ago


    Reading, United Kingdom Avanti Full time

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  • Reading, United Kingdom Cast UK Limited Full time

    IT 1st Line Support Theale £27,000 - £30,000 per annum Are you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1st Line IT Support Technician to join a friendly and collaborative IT team, where your skills will help keep critical systems running and users supported across...

  • 1st Line Support Desk

    2 weeks ago


    Reading, United Kingdom In Technology Group Limited Full time

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