Medical Receptionist

**We have an exciting opportunity for Medical Receptionists to join our Front of House team, supporting the various departments here at The London Clinic. These roles are based in our Main Hospital site and consulting houses in Central London (close to Regents Park & Baker Street tube stations) with a competitive salary on offer.**

Established in 1932, The London Clinic is one of the UK’s largest independently owned non-profit hospitals, with state-of-the-art facilities located on Harley Street. We have circa 1350 employees, a total of 8 premises, and we are dedicated to providing the best, personalised healthcare with a breadth of surgical and medical expertise.

As a key member of the Front of House Administration team, you will be responsible for providing a professional and patient focused service to our referring consultants and their patients attending our reception, registration and cashiering areas.
- **Salary**: £12 per hour
- **Hours: Up to **40 hours per week, Monday to Saturday
- **Working Pattern**:Monday - Friday shift times between 7:30am
- 8pm & Rotating Saturdays.
- **Salary**: Competitive
- **Benefits package**:Contributory pension scheme (total annual contribution up to 20%). Private Medical Healthcare. 33 day’s annual leave (Inclusive of bank holidays). Season ticket travel loan, family friendly benefits, and a wide range of discounts with a variety of retailers/services, plus much more. We also offer excellent career development; with clear career pathways and access to further education.

**Duties & Responsibilities**
- To provide a professional and patient focused service to our referring consultants and their patients as well as provide administration support to our medical departments.
- To ensure the highest levels of service excellence are delivered to patients, staff and visitors of the clinic.
- To maintain the high standards of the patients, visitors, consultants and staff, continually aiming to exceed expectations.
- To follow departmental processes and procedures to ensure that the best services are delivered to our patients.

**Skills & Experience**
- Previous experience as a Receptionist in a similar private hospital or a 4*/5* hotel / corporate front of house.
- Experience working in medical receptions or as a Medical Secretary would be advantageous.
- Excellent communicator who is adaptable and has good attention to detail and problem solving skills.
- Good inter-personal, telecommunication & PC/Computer skills.

The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community.

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

**Job Type**: Zero hours contract

**Salary**: £12.00 per hour

**Benefits**:

- Canteen
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please confirm you are aware this is a 0-hour contract?

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person