Operations Administrator

**About TECwomen CIC**:
TECwomen CIC provides an online community, in-person events and training opportunities for women, girls and those with an under-represented gender expression, across Cornwall with a focus on technical, engineering, and creative digital skills (T.E.C). We focus on sectors where these people are under-represented in the workplace and in education. This is a global problem, with local ramifications in Cornwall.

We have been running the award-winning TECgirls project since 2019 and TECwomen CIC was established in June 2022. We operate in an agile environment, continuously learning and adapting to meet our mission.

**Role Purpose**

The **Operations Administrator**provides vital administrative support to ensure the smooth delivery and monitoring of TECwomen CIC’s funded training programmes.

**Key Responsibilities**

**Data Collection & Data Entry**
- Collect participant data in person and remotely, including contact details, eligibility evidence, and feedback
- Enter data into spreadsheets and reporting trackers to support accurate outcome monitoring
- Maintain consistency and accuracy across all project-related data

**Claims & Financial Administration**
- Collate receipts, timesheets and supporting evidence for monthly or quarterly funding claims
- Upload and manage invoices and expenses using Hubdoc
- Work closely with the team to ensure timely and compliant expense reporting

**Document & Record Management**
- Maintain organised digital records and filing systems
- Scan and securely store relevant documents, including signed attendance sheets, feedback forms, and ID checks
- Verify participant eligibility and manage ID documentation as required

**Event & Workshop Administration**
- Prepare and print workshop materials, pack event kits, and provide admin support during event delivery
- Set up and manage online booking forms and event registration pages
- Record attendance and collect feedback during events, and assist with post-event wrap-up and documentation
- Manage the inventory of training equipment, monitor its use and generally keep equipment organised and easy to locate. This will involve storing equipment used after an event.

**Meeting Support**
- Schedule meetings and coordinate internal communications
- Prepare agendas, take accurate minutes, and follow up on actions
- Assist with communications to participants, partners and delivery staff
- Book meeting rooms and external spaces, ensuring catering is in place

**Monitoring & Reporting**
- Update internal trackers and logs for project outputs and participant outcomes
- Support the preparation of monitoring reports and impact summaries for funders
- Contribute to improving administrative tools and processes where needed

**Skills and Experience**

**Essential**:

- Previous experience in an administrative support role
- Confident using Microsoft Office or Google Workspace, particularly spreadsheets
- High level of accuracy and attention to detail
- Excellent verbal and written communication skills
- Comfortable speaking with a range of stakeholders, including programme participants, funders, and partner organisations
- Ability to learn and follow systems and procedures quickly
- Organised, proactive, and able to manage your workload with mínimal supervision
- A team player who values collaboration and shared success

**Desirable**:

- Experience working on a grant funded project or in a non-profit organisation
- Familiarity with digital tools like Hubdoc, Eventbrite, or Mailchimp
- An existing DBS check

**Applications close: 3rd Sept 2025**

Interviews in Truro: 10th, 11th Sept 2025

Start Date: No later than 13th Oct 2025 is preferred

**Job Title**: Operations Administrator

**Location**: Truro (Office-based, open to flexible working conversations)

**Contract Type**: Permanent, Full-Time 37.5 hours per week

**Salary**: £24,570 - £26,000 depending on experience

Pay: £24,570.00-£26,000.00 per year

**Benefits**:

- Company pension

Ability to commute/relocate:

- Truro TR1 2LL: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 03/09/2025
Expected start date: 13/10/2025