Complaints Caseworker

DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UKs first Borough of Sanctuary for our work in championing the rights of refugees and migrants.IntroductionAre you an...

JOB OVERVIEWWe have a fantastic new job opportunity for a Stage 2 Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills. Working as the Stage 2 Complaints Investigator /...

**Key information**: **Salary**:£40,892 ~ 46,887pa **Contract type**:Permanent, Full Time **Reference**:MOPAC: PN00219A **Application closing date**:Sun, 19/01/2025 - 23:59 **About this role**: - **Do you have a passion for London and for improving the lives of the people who live, work and study here?**: - **Do you value the importance of ensuring...

**INTERNAL VACANCY ONLY - LEAD CASEWORKER PO5A** **Purpose of the role** The role of a Lead Caseworker is to work within Adjudication. This will require extensive understanding of pension complaints and TPO casework processes alongside a customer focused approach to complaint management and resolution. They will need to take into account relevant...

INTERNAL VACANCY ONLY – LEAD CASEWORKER PO5AOnly internal TPO applicants can apply for this rolePurpose of the roleThe role of a Lead Caseworker is to work within Adjudication. This will require extensive understanding of pension complaints and TPO casework processes alongside a customer focused approach to complaint management and resolution. They will...

**Interim Caseworker Opportunity - London University** We are currently working with a top University based in London who are looking for two Senior Casework Officers to join their collaborative team. The roles are to start as soon as possible, with one position to run until the 1st August (with a potential for extension) and the second position until the...

Are you looking for a new challenge, working with a multi-brand, award-winning insurance group, with locations all across the UK? We are currently looking for an expereinced Complaints Manager to join the team remotely, as **Complaints Manager**, and be able to travel to Manchester, Portsmouth and Bristol when needed. As **Complaints Manager**, you will be...

Escalation Support Caseworker Location: Ealing base /Hybrid Working hours: 35 hours per week (9am-5pm / Mon–Fri) Contract: 9 months Fixed Term Contract DBS Level: This role requires a Basic DBS check We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across...

**Ref Number** B01-04876 **Professional Expertise** Student Well-being and Registry **Department** Vice-President (Operations) (B01) **Location** London **Working Pattern** Full time **Salary** £35,930-£41,255 **Contract Type** Permanent **Working Type** Hybrid **Available for Secondment** No **Closing Date** 17-Mar-2025 **About...

**Details**: **Reference number**: - 339751**Salary**: - £32,000 - £33,000- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - CO - Propriety & Constitution Group**Type of role**: - Knowledge and Information Management**Working pattern**: - Flexible...