Customer Service Manager

4 days ago


Brighton, United Kingdom Clearwater People Solutions Ltd Full time

This a fantastic time to join our evolving manufacturing client who are seeking a strategic Customer Services Manager to lead there EMEA customer service team in a new and exciting direction.

This is a great opportunity to go on a journey as the company develops and demonstrate true leadership whilst organisatonal change occurs.

**Responsibilities for the Customer Service Manager**:

- Lead 3 teams across the UK and German market to provide excellent B2B customer service
- Review current procedures within the team and shape a new strategy to positively change the dynamics of the customer service team
- Make the environment more collaborative and give the team a chance to develop as the business grows
- Implement a new system into the team for more efficiency

**Experience required for the Customer Service Manager**:

- Strategic customer service management
- Proven in taking a customer service team on a journey
- Experience implementing a new system
- Strong training and mentoring skills
- Preferred experience in a product led industry
- International experience beneficial



  • Brighton, United Kingdom Morrisons Full time

    Customer Service Manager – Morrisons Join Morrisons as a Customer Service Manager. Morrisons is a leading Yorkshire food retailer with almost 500 stores and an online home delivery service. Responsibilities Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers' feedback and...


  • Brighton, United Kingdom Page Personnel Finance Full time

    Our client is looking for a strong people manager to manage a customer support team and the daily operations of the contact centre. You will be required to deliver front-line customer support. **Client Details** A well respected Brighton based employer are seeking a Customer Support Lead Associate on a temporary basis for 3 months. **Description** -...


  • Brighton, Brighton and Hove, United Kingdom Legal & General Full time £43,000 - £65,000 per year

    Legal & General (L&G) is a leading UK financial services group and major global investor.We've been safeguarding people's financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.We are one of the world's largest asset managers and provide powerful asset origination...


  • Brighton, United Kingdom Tate Full time

    Unique opportunity for an experienced E-Commerce Customer Service Manager, permanent full time office based (with opportunity to work 1 day from home after onboarding), Brighton, East Sussex, competitive salary. Our client is an online global luxury fragrancecompany. Working as part of a small team you will be tasked with the extraordinary opportunity of...


  • Brighton, United Kingdom Royal Voluntary Service Full time

    **Royal Voluntary Service** has an opportunity available for a **Retail Customer Assistant (Weekends)** to join our team at **Royal Sussex Hospital Cafes, Eastern Road, Brighton & Hove, BN2 5BF**. You will join us on a **part-time, permanent basis **and in return, you will receive a competitive salary of £**11.72 per hour (FTE £21,396 per...


  • Brighton, United Kingdom Royal Voluntary Service Full time

    Retail Customer Assistant (Part-Time) - Royal Sussex Hospital, Brighton - Overview - Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right. Staffed by employees and volunteers, we provide an outstanding range of beverages and healthy food choices. Our customers love the fact that the...


  • Brighton, United Kingdom Johnsons Workwear Ltd Full time

    We’re currently seeking a Customer Service Administrator to provide an office-based link between customer and Company in order to satisfy queries, record and resolve problems and ensure a high standard of customer care in accordance with our customer commitment. **This role offers a range of benefits including**: - Access to a company Share Save Scheme -...


  • Brighton, United Kingdom ABM UK Full time

    JOB TITLE: Customer Service Operative LOCATION: Churchill Square Shopping Centre, Brighton BN1 2RG CONTRACT: Permanent PAY RATE: £10.79 per hour **ROLE OVERVIEW AND PURPOSE** **This position is a part time role - 22 hours** Churchill Square Shopping Centre Advisors are responsible for the safety and welfare of members of the public who visit the...


  • Brighton, United Kingdom ABM Full time

    **Description**: Job description JOB TITLE: Customer Service Operative LOCATION:Churchill Square Shopping Centre, Brighton BN1 2RG CONTRACT:Permanent PAY RATE:£10.79 per hour ROLE OVERVIEW AND PURPOSE This position is a part time role - 22 hours Churchill Square Shopping Centre Advisors are responsible for the safety and welfare of members of the...


  • Brighton, United Kingdom Page Personnel Full time

    Customer Service AgentMon-Friday 8:30-5pmAbout Our ClientThis organisation operates within the Brighton area and is recognised for its commitment to delivering impactful services. As a small-sized organisation, they are focused on providing excellent customer support while fostering a collaborative working environment.Job DescriptionRespond promptly to...