Customer Service Manager

2 weeks ago

Brighton, United Kingdom Morrisons Full time

Customer Service Manager – Morrisons Join Morrisons as a Customer Service Manager. Morrisons is a leading Yorkshire food retailer with almost 500 stores and an online home delivery service. Responsibilities Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers' feedback and react accordingly Ensure market‑leading availability across the store Work with the other Managers in store to lead a supportive and performance‑driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resources are planned thoroughly Qualifications Experience of managing a team in a fast paced environment Excellent communication skills and ability to share knowledge, experience and best practices Ability to build and maintain relationships with key stakeholders across all areas while remaining flexible Adaptable to change and capable of challenging effectively As a Manager, actively listen to and respond effectively to customers and colleagues Benefits Competitive salary, generous bonus, attractive pension scheme, private healthcare and a colleague discount. Family‑friendly policies including 26 weeks maternity and adoption leave, as well as neonatal and fertility leave. About Us Morrisons has been providing customers with a great shopping experience for over 125 years. We operate just under 500 stores across the UK, offering fresh food, groceries and a dedicated in‑store production of fresh items. We invest in our colleagues through industry‑leading training programmes and a culture that encourages personal growth. Equal Opportunity We are an equal opportunities employer and welcome applications from all sections of the community. #J-18808-Ljbffr

  • Customer Service Manager

    6 days ago

    Brighton, United Kingdom Clearwater People Solutions Ltd Full time

    This a fantastic time to join our evolving manufacturing client who are seeking a strategic Customer Services Manager to lead there EMEA customer service team in a new and exciting direction. This is a great opportunity to go on a journey as the company develops and demonstrate true leadership whilst organisatonal change occurs. **Responsibilities for the...

  • Customer Service Manager

    4 days ago

    Brighton, United Kingdom Page Personnel Finance Full time

    Our client is looking for a strong people manager to manage a customer support team and the daily operations of the contact centre. You will be required to deliver front-line customer support. **Client Details** A well respected Brighton based employer are seeking a Customer Support Lead Associate on a temporary basis for 3 months. **Description** -...

  • E-commerce Customer Service Manager

    2 weeks ago

    Brighton, United Kingdom Tate Full time

    Unique opportunity for an experienced E-Commerce Customer Service Manager, permanent full time office based (with opportunity to work 1 day from home after onboarding), Brighton, East Sussex, competitive salary. Our client is an online global luxury fragrancecompany. Working as part of a small team you will be tasked with the extraordinary opportunity of...

  • Retail Customer Assistant

    4 days ago

    Brighton, United Kingdom Royal Voluntary Service Full time

    **Royal Voluntary Service** has an opportunity available for a **Retail Customer Assistant (Weekends)** to join our team at **Royal Sussex Hospital Cafes, Eastern Road, Brighton & Hove, BN2 5BF**. You will join us on a **part-time, permanent basis **and in return, you will receive a competitive salary of £**11.72 per hour (FTE £21,396 per...

  • Retail Customer Assistant

    2 weeks ago

    Brighton, United Kingdom Royal Voluntary Service Full time

    Retail Customer Assistant (Part-Time) - Royal Sussex Hospital, Brighton - Overview - Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right. Staffed by employees and volunteers, we provide an outstanding range of beverages and healthy food choices. Our customers love the fact that the...

  • Retail Customer Assistant

    2 days ago

    Brighton, United Kingdom Royal Voluntary Service Full time

    Retail Customer Assistant Brighton, Sussex Together we can make a real difference Belonging to the Royal Voluntary Service community means inspiring volunteers to support the nation’s health and wellbeing. It means tackling the most pressing social issues in a workplace full of opportunities. Through the gift of voluntary service, our volunteers...

  • Customer Service Administrator

    4 days ago

    Brighton, United Kingdom Johnsons Workwear Ltd Full time

    We’re currently seeking a Customer Service Administrator to provide an office-based link between customer and Company in order to satisfy queries, record and resolve problems and ensure a high standard of customer care in accordance with our customer commitment. **This role offers a range of benefits including**: - Access to a company Share Save Scheme -...

  • Customer Service Supervisor

    2 days ago

    Brighton, United Kingdom ABM Full time

    **Description**: **JOB TITLE: Customer Service Supervisor** **LOCATION: Churchill Square Shopping Centre, Brighton BN1 2RG** **CONTRACT: Part-Time Permanent** **PAY RATE: £13.24 per hour** **ROLE OVERVIEW AND PURPOSE** **SHIFT PATTERN: 4 ON, 4 OFF (INCLUDING WEEKENDS) - 27 HOURS PER WEEK** Churchill Square Shopping Centre is Brighton’s main shopping...

  • Customer Service Agent

    1 week ago

    Brighton, United Kingdom Page Personnel Full time

    Customer Service AgentMon-Friday 8:30-5pmAbout Our ClientThis organisation operates within the Brighton area and is recognised for its commitment to delivering impactful services. As a small-sized organisation, they are focused on providing excellent customer support while fostering a collaborative working environment.Job DescriptionRespond promptly to...

  • Customer Service Agent

    1 week ago

    Brighton, United Kingdom Michael Page (UK) Full time

    Customer Service AgentMon-Friday 8:30-5pmAbout Our ClientThis organisation operates within the Brighton area and is recognised for its commitment to delivering impactful services. As a small-sized organisation, they are focused on providing excellent customer support while fostering a collaborative working environment.Job DescriptionRespond promptly to...