Planner

2 weeks ago

Kent, United Kingdom Core Group Full time

We have an excellent opportunity to join our client’s property services team as a Works Planner/Scheduler, supporting their contract within Dartford. The purpose of this role is to manage the day-to-day planning of the Multi Trade Operatives diaries to ensure all jobs are adequately allocated, attended and jobs re-booked or closed off as necessary. The team are the first point of contact for residents and our client to log all repairs and aid in any queries whilst always ensuring the highest level of customer service. You will ensure that all appointments are kept and ensure we attain 100% compliancy.

This role will be based in Dartford, working Monday to Friday 8am - 5pm.

What are we looking for?

It is vital that you have previous customer service and planning or scheduling experience, preferably within the housing or repairs sector. You must also be highly IT literate and have the ability to multitask as this will be a busy yet rewarding role. You will have real passion for providing the highest level of customer service whilst being empathetic.

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