Office Administrator

**Hours of work**: 10:00am-6:30pm Monday - Thursday and 9:30am-4:30pm Friday

**Job Type**: Permanent

**Salary**:£21,000 per year

**Job Role**

We have an exciting opportunity here at Waddle Insurance to join our Administration team in a fast paced and dynamic insurance company. You will be working with our administration team who handle all of our after sales and customer care. This is a key role within our business within the company during a period of growth, allowing you access to new and invigorating projects.

**Key responsibilities for an Office Administrator**:

- Secretarial / call filtering
- Client document filing and management
- General day-to-day office duties; managing electronic and hard-copy paper filing systems
- Respond to customer enquiries and follow up additional opportunities
- Appointment booking and diary management
- Liaise closely with the sales teams, clients and providers to ensure that high standards of communication and organisation are always maintained

**Your key skills as an Office Administrator**:

- Excellent telephone manner
- Good attention to detail
- Good organisational skills
- Excel/Google Docs
- Microsoft Office

**The Company**

Waddle Insurance is a fast-growing life and protection insurance company with over twelve years of experience within the industry. Waddle Insurance is a highly respected company within the insurance industry, held in high regard for our unique processes and always putting the client’s needs and requirements at the forefront of our business. Over the last five years Waddle Insurance has expanded to new heights and now has two offices, both in the heart of the Uplands, Swansea, with forty members of staff - and growing.

Training and Development is a massive part of our company, and we continuously look to develop our employees in their role and future roles within the company. We have a committed training programme that begins when you first step in the door here at Waddle Insurance and will continue throughout your employment. We utilise a range of in house and external training programmes that will allow you to gain accredited, professional qualifications as you progress within your career.

**Culture**

Our workplace culture is very important to us here at Waddle Insurance. As the company has grown our focus on workplace culture has developed and grown with it. That includes both of our offices being dog friendly We have a wonderful variety of office dogs who boost office morale and generally make our days better - make sure to check them out on our Instagram page.

Here at Waddle Insurance, we are very proud to say that we have an on-site gym with a committed fitness instructor specialising in fitness and nutrition. Our fitness instructor will take the time to meet with all employees, complete a gym induction and create individual fitness and training plans. This way, all employees have a dedicated instructor who is on hand to help them set fitness goals and gain valuable information regarding their nutrition.

As part of our focus on Health and Wellbeing within Waddle Insurance, as a company we take pride in making home cooked meals (all prepared in our in-house kitchen), creating new and tasty smoothies, run morning fitness camps on site, as well as weekly running and tennis club after work that is open to everyone**.**

**What to Expect from Working with Us**

**You will join a vibrant team where collaboration is encouraged across all projects and departments.

*Opportunity to put your ideas across in a live project from the get-go.

*One to one mentoring whilst learning your new role.

*Continuous training throughout your employment so you will be up to date with all new product knowledge.

*An exciting career path with the opportunity to progress into more senior roles.

*You will be joining a social and active company who places employee wellbeing at the forefront of their business.

**Why Work for Us**

Our workplace culture is very important to us here at Waddle Insurance. As the company has grown our focus on workplace culture has developed and grown with it. There are many benefits to working for us, such as:
**Staff away days every quarter**:

- Our away days are highly anticipated throughout the year. We split the company into two teams and appoint two new team captains each time. Our latest events have included paintballing, zorb football, and a Pen Y Fan hike
- **Dog friendly offices** - We have a wonderful variety of office dogs who boost office morale and generally makes our days better, make sure to check them out on our Instagram page.
- **On site gym and fitness instructor** - Our fitness instructor will take the time to meet with all employees, complete a gym induction and create individual fitness and training plans. This way, all employees have a dedicated instructor who is on hand to help them set fitness goals and gain valuable information regarding their nutrition. We also host a number of fitness activi