Technical Manager

2 weeks ago

Tewkesbury, United Kingdom Cotteswold Dairy Full time

**Cotteswold Dairy** are looking for an efficient and hands on **Technical Manager** who can work with quality and customer service at the core to be based at our **Tewkesbury Depot**. You will be working on a **full-time, permanent basis** (40 hours per week) and in return, you will receive a highly **competitive salary plus excellent company benefits.**

Established in 1938, Cotteswold Dairy is one of the UK’s leading independent, family-owned dairies.We support local farmers and communities by delivering the freshest, finest quality products and first-class customer service.

**The role**:
You will become the technical lead for food safety and legal compliance for the Company. Leading the Technical Department, driving quality standards, farming liaison and internal laboratory quality control. You will also provide training and developmentof Cotteswold Dairy staff in food safety.

**What will you be doing as ourTechnical Manager**:

- Direct Quality Assurance operations for the company;
- Developing and controlling quality programs;
- Monitor Production Department’s conformance with quality systems;
- Understand, establish and audit quality safety systems associated with the production of a safe product;
- Audit and manage Company operations to ensure legal compliance and to provide due diligence;
- Maintain and develop HACCP and process control systems and documentation in line with Company and customer requirements;
- As a senior member of the Management Team working together to implement improvements in the business’ practices and operations;
- Technical support during the NPD process including the approval of new suppliers, product, process in order to meet business strategy of developing added value products;
- Resolve customer complaints, liaising with relevant departments to ensure that target levels are achieved and improved upon;
- Manage the Quality Technician, Farm Liaison Officer and Environmental Officer;
- Responsible for and overseeing the operations of the laboratory;
- Host site accreditation and customer audits.

**Skills and attributes, we’re looking for in ourTechnical Manager**:

- Experience of working within FMCG with the BRC;
- Internal and external auditing experience;
- Sound technical and food safety knowledge;
- Report writing, clear and concise presentation of information;
- Excellent attention to detail with clear focus on end results;
- Excellent communication skills and strong negotiation skills;
- Personal integrity and an ability to work independently;
- Great deadline management and problem solving skills;
- Knowledge/previous experience of the dairy/food industry;
- Food Safety Level 3;
- HACCP Level 3;
- Good working knowledge of Microsoft Office.

**Benefits you’ll receive as our Technical Manager**:
We are committed to giving you the skills and abilities to carry out your role, providing opportunities to allow you to build a long term relationship with the Company.In addition, we also offer benefits including:

- Competitive salary
- 30 days holiday inclusive of Bank Holidays
- Group Personal Pension Scheme - 4% Employer contribution
- Cycle to Work Scheme
- Refer a Friend Scheme - potentially receive £500
- Health & Wellbeing benefit
- Employee shop - discounted products and potential free delivery
- Free car parking

If you would like to join our team as our new **Technical Manager** then please click ‘apply’ today - don’t miss out, we’d love to hear from you

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