Senior Receptionist

4 days ago


Croydon, United Kingdom The Golf Venue Croydon Full time

**Overview**

**Duties**
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming calls, ensuring effective phone etiquette and directing calls to the appropriate personnel.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Utilise Google Suite for document creation, scheduling, and communication.
- Handle clerical duties such as filing, photocopying, and scanning documents.
- Assist with basic bookkeeping tasks as requested by line manager.
- Maintain an organised reception area, ensuring it is tidy and welcoming at all times.
- Support administrative staff with various tasks as needed to ensure smooth office operations.

**Qualifications**
- Proven experience in a receptionist or administrative role is essential.
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent phone etiquette and interpersonal skills to communicate professionally with clients and colleagues.
- Familiarity with online booking systems and EPOS systems is advantageous but not essential.
- Strong attention to detail with a commitment to accuracy in data entry.
- Ability to work independently as well as part of a team in a busy office environment.

**Job Types**: Full-time, Permanent

Pay: From £13.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Holidays
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

Work Location: In person


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