Complaints Handler

Do you want to work in one of the fastest growing financial services companies in Wales? Would you like to join a super supportive and friendly team of experienced complaints handlers, who truly care about their customers? Want a role where you can really develop your customer service / financial services skills, with a manager who cares about your personal...

**This role offers a competitive salary, hybrid working in cardiff 5-8 days a month, 28 days holiday a year plus Bank Holidays and 11% pension from the second year!** **Salary £21,000 - £24,000** **About the role** **At Which? we strive for excellence but realise that sometimes we may not hit this mark. When this happens we can find a complaint being...

In this role, you'll provide an excellent customer experience by taking a proactive approach to investigating and resolving a complaint; ensuring a fair outcome. **Responsibilities**: - Balancing priorities - manage a pipeline of complaints - Take ownership of complaints and make sure that fair outcomes are achieved for our customers. - Empathise and...

**The Vacancy** **Let us tell you a bit about us** We’re a nimble and ambitious financial services specialist. Backing people to fulfil life’s hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance. We are a UK-based financial services specialist that supports our customers across a range of products and...

A leading financial services company is seeking a Complaints – Policy and Ombudsman Manager to lead a team of Ombudsman case handlers. This role focuses on managing high-risk cases, developing the complaints policy, and ensuring compliance with FCA DISP rules. The ideal candidate will have deep expertise in complaints management and strong analytical...

A leading financial services company is looking for a Complaints – Policy and Ombudsman Manager to lead a team of case handlers in Cardiff. This role focuses on managing high-risk cases, developing the complaints policy, and ensuring compliance with FCA DISP rules. The ideal candidate will possess deep expertise in complaints management and strong...

Here at IMG we are pleased to announce that we are looking for **Travel Claims Handlers **working on **Hybrid** Basis out of our **Cardiff Office** on a permanent contract working 37.5 hours a week Monday to Friday **or** a summer temporary contract [same hours] with a competitive salary of £23,000 - £27,000 (Depending on Experience). The **Travel Claims...

Here at IMG we are pleased to announce that we are looking for a **Travel Claims Handler **working on **Hybrid** Basis out of our **Cardiff Office** on a permanent contract working 37.5 hours a week Monday to Friday with a competitive salary of £23,000 - £27,000 (Depending on Experience). The **Travel Claims Handler** works alongside our 24/7 emergency...

**The Vacancy** **_12 month Fixed term contract_** **Let us tell you a bit about us** We’re a nimble and ambitious financial services specialist. Backing people to fulfil life’s hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance. We are a UK-based financial services specialist that supports our...

Job Profile Property Claims Handler An experienced Claims Handler is required to join a Dynamic Loss Adjusting Organisation providing building claims solutions on a nationwide basis. You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims.  As a Property Claims Handler you will:...