Supervisor Bar and Floor

1 week ago


Norwich, United Kingdom Covalt Full time

*Job Summary*

As a supervisor, you will oversee the daily operations of the bar area within a hospitality establishment, ensuring exceptional customer service and efficient bar service.

*Duties*
- Manage and supervise bar staff, including bartenders and baristas
- Coordinate with the vendors
- Maintain high standards of cleanliness and hygiene in the bar and floor area
- Develop and implement bar menus and promotions
- Monitor inventory levels and place orders for beverages and supplies
- Handle customer inquiries, comments, and complaints promptly and professionally
- Train new staff on policies, procedures, and customer service standards

*Qualifications*
- Previous experience in a similar role within the hospitality or restaurant industry
- Knowledge of bar operations, including bartending, food production, and food preparation
- Strong leadership skills with the ability to supervise and motivate a team
- Excellent communication and customer service skills
- Familiarity with health and safety regulations in a bar setting
- Experience in supervising or managing staff in a bar, hotel or restaurant environment
- Epos system knowledge an advantage

**Job Types**: Full-time, Permanent

Pay: From £12.00 per hour

Expected hours: No more than 40 per week

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Norwich: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)
- Supervising experience: 1 year (preferred)

Work Location: In person

Expected start date: 01/10/2024


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