Sales Associate

5 days ago

London, United Kingdom Selfridges Full time

**Job Introduction**:
As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.

Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.

**As a Sales Associate you will**:

- Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
- Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
- From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards
- Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
- Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
- Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
- Follow health, safety and security procedures, and play an active role in preventing stock loss
- Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.

**A bit about you**:

- Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements
- Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training
- Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
- It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same
- Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer
- Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation
- An example of our values, a reliable and respected colleague
- This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business._

Selfridges
- Salary
- £13.86 / hr
- Hourly
- Job Reference
- selfridges/TP/185060/5928
- Contract Type
- Permanent
- Closing Date
- 16 May, 2025
- Job Category
- Retail
- Location
- London, United Kingdom
- 02 May, 2025

  • Sales Associate

    1 week ago

    London, United Kingdom Sales & Marketing Full time

    Join the team that Always Cares!Are you the typeof person that gets out of bed on the right side every day If so we wouldlike you to come and join us as a BusinessDevelopment Executive at the Royal Lancaster London where we encourageyour personal development and growth. We are located next to Lancaster Gatetube station and a short distance from Paddington...

  • Business Sales Associate

    3 days ago

    London, United Kingdom Affinity Sales and Marketing Full time

    We are seeking a highly motivated and results-driven Business Sales Associate to join our team. As a Business Sales Associate, you will be responsible for generating new business opportunities and building strong relationships with clients. This is a great opportunity for someone who is passionate about sales and thrives in a fast-paced...

  • Sales Associate

    1 week ago

    London, United Kingdom Sales Bloom Full time

    **Responsibilities**: - Develop and maintain relationships with customers. - Understand customer needs and provide solutions to meet those needs. - Manage customer accounts and ensure customer satisfaction. - Identify new sales opportunities and develop strategies to increase sales. - Prepare sales reports and analyze data to identify trends and...

  • Sales Associate

    2 weeks ago

    London, United Kingdom Demolytic Full time

    **London** **United Kingdom** We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product...

  • Sales associate

    2 weeks ago

    London, Greater London, United Kingdom 0.0 Associates LTD Full time £20,000 - £25,000 per year

    At 0.0 Associates LTD, we are currently seeking a motivated and professional Sales Associate to join our team. The Sales Associate is a key member of our customer-facing team and is responsible for providing exceptional service to our clients, driving sales and contributing to the overall performance of the team.ResponsibilitiesThe primary responsibilities...

  • Sponsorship Sales Executive

    2 weeks ago

    London, United Kingdom Sales Consult Ltd Full time

    **Sales Executive** **Westminster / London** **Mon - Fri 9:00 - 5:30 (Hybrid)** **Salary £35.000 Plus Comms** Sales Consult Ltd is currently recruiting for a passionate, entrepreneurial self-starting Sales Executive on behalf of a well-established and forward-thinking client, based in a shared sustainable workspace in Westminster, London, just a stone’s...

  • Sales associate

    2 weeks ago

    London, Greater London, United Kingdom 0.0 Associates LTD Full time

    We are seeking a passionate and dynamic Sales Associate for our team at 0.0 Associates LTD. This role is crucial for driving revenue and meeting targets, as well as fostering strong relationships with our clients. The ideal candidate will have excellent communication skills, a results-driven mindset, and the ability to work effectively both independently and...

  • Sales Associate

    2 weeks ago

    London, United Kingdom 0.0 Associates LTD Full time

    **Position**: Sales Associate **About 0.0 Associates LTD**: 0.0 Associates LTD is a leading company in the retail industry, providing top-quality products and exceptional customer service. We pride ourselves on our commitment to excellence and our dedication to creating a positive and dynamic work environment. With our rapidly growing business, we are...

  • Sales Associate

    1 week ago

    London, United Kingdom Tate Full time

    A specialist toy brand based in central London is seeking a Sales Associate paying up to £12 per hour on a long term temporary basis. The Sales Associate position will be based on the shop floor and will be supporting the team by serving customers, managing customer queries, processing orders and dealing with stock control and deliveries. If you are a...

  • Sales Associate

    2 weeks ago

    London, United Kingdom Gina Shoes Full time

    **Company Description** GINA is a luxury fashion brand based in London. Established in 1954, GINA is known for its refined design and handmade shoes, manufactured in London. **Role Description** This is a full-time on-site role for a Sales Associate position located in Central (Greater) London. The Sales Associate will be responsible for day-to-day sales...