Staffing Co-ordinator, Part Time

**Staffing Co-Ordinator, Part Time**
**Newton Abbot Racecourse**

**Position Overview**

**Key Responsibilities**

**Recruitment & Workforce Co-ordination**:

- Lead the recruitment process for casual staff across bars, front of house and track staff departments
- Develop and maintain our existing and robust pool of reliable casual workers
- Conduct interviews and onboarding processes
- Maintain a comprehensive staff database
- Implement effective retention strategies for quality casual staff

**Rota Planning & Scheduling**:

- Create detailed staffing rotas for all race meetings and special events
- Coordinate staffing requirements across bars, front of house and track staff departments
- Manage staff allocation based on event size, weather conditions, and anticipated attendance
- Ensure appropriate skill matching for specialised roles
- Maintain contingency plans for last-minute staffing changes

**Operational Excellence**:

- Oversee pre-raceday briefings and staff deployment
- Monitor staffing levels throughout race meetings
- Coordinate with department heads to ensure optimal service delivery
- Handle real-time staffing adjustments and emergency cover arrangements
- Conduct post-event debriefs and performance evaluations

**Communication & Administration**:

- Serve as point of contact for casual staff queries and concerns
- Maintain professional relationships with external recruitment agencies
- Ensure compliance

**Working Pattern**:

- **Racing Season**: March to October annually
- **Pre-season preparation**: Recruitment and training activities commence in February
- **Core commitment**: 2 days of preparation plus raceday (typically 3 days per race meeting)
- **Seasonal variations**: Peak activity during racing season with reduced requirements during winter months
- **Remote work capability**: Administrative tasks can be completed from home when not on-site

**Essential Requirements**:

- Experience in staffing co-ordination, preferably within events, hospitality, or sports industries
- Good recruitment and interviewing skills
- Excellent organisational abilities with attention to detail
- Proficiency in workforce planning and rota management
- Good communication skills, both written and verbal
- Ability to work under pressure and make quick decisions
- Flexible approach to working hours, including weekends and evenings
- Competent IT skills, including Microsoft Office (predominantly Excel)

**Desirable Qualifications**:

- Previous experience in the events and leisure industry
- Awareness of employment law and HR best practice
- Understanding of hospitality and customer service standards
- **Personal Attributes**:

- The ability to motivate casual staff
- Diplomatic approach to conflict resolution
- Proactive problem-solving
- Professional demeanour with strong interpersonal skills
- Resilient and adaptable to changing circumstances
- Passionate about delivering exceptional customer service and experiences

**What We Offer**:

- Competitive salary commensurate with experience
- Opportunity to work within the exciting racing industry
- Flexible working arrangements with remote work options
- Professional development
- Being part of a prestigious racecourse with over 150 years of racing heritage
- Seasonal work pattern allowing for excellent work-life balance during winter months

**About Newton Abbot Racecourse**
Newton Abbot Racecourse is a prestigious racing venue with a distinguished heritage, having been established in 1866. With over 150 years of racing tradition, we are committed to delivering exceptional raceday experiences whilst maintaining our reputation as one of the region's premier leisure destinations.

**Application Process**

**Job Types**: Part-time, Zero hours contract

Pay: From £14.95 per hour

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 04/07/2025
Reference ID: SC0625