Resource Planner

**Job Reference: GRP/DY/02-02/796/RP1**
**Job Title: Resource Planner**
**Location: Bury St Edmunds -** **Applicants must have the right to work in the UK**
**Salary: Competitive**
**Contract: Permanent**
**Hours per week: Monday to Friday - 37.5 hours per week**

**Business Overview**
The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

**Job Overview**
We are currently recruiting for Resource Planner to join our passionate and driven team based at our office in Hillington.

**Benefits**
- Access to Wagestream - a financial well-being tool
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to “CHROMA”, our internal colleague-led diversity and inclusion community - join a committee or take part in our events
- Access to internal Mental Health First Aiders
- Immediate access to “Opportunity” our internal Learning and Development platform
- Required professional membership fees paid for
- Win monthly Atalian Servest Superstar Awards

**Key Responsibilities**:
Time & Attendance Monitoring
- Proactively monitoring scheduled shifts as they go live to ensure that staff attend & comply with the book on process
- Escalating absence to the relevant local operational management
- Using available resources to remedy non-attendance

Timegate Management
- Ensuring that all sites have an accurate base rota
- Ensuring that the site card and personnel cards relevant to resource have accurate:

- Training Records
- Individual Diary Events including blow outs, sickness and holidays
- Holiday rules for employees
- Pay rates
- Employee contact info

General Administrative Duties
- Handling tasks, such as generating reports and presentations, setting up meetings, communicating agendas and minutes.
- Providing real-time scheduling support by booking appointments and preventing conflicts.
- Co-ordinating arrangements which fall outside the realm of the Atalian Servest helpdesk.
- Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
- Responsibility for managing and updating the clients' extra works trackers.
- Raising quotes based on agreed rates with our client and sending them to the relevant centre for approval.
- Seeking updates on open tasks from the Operations Team/HD/Account Management team.
- Reporting on KPI’s to account managers and National Support Manager.
- Subcontractor Liaison.
- Be comfortable with liaising and supporting key stakeholders within Atalian Servest.
- Create and continuously improve the processes that support this role.
- Data analysis.
- Assist with general operational recruitment tasks.
- Assist with the security vetting of employees.
- General ad-hoc administrative tasks.
- Reporting weekly labour reconciliations from the Timegate reporting suite to the relevant stakeholders. Eg 4-4-7, 3-5-16 reports etc
- Creativity is required in the non routine aspects of the position e.g., reports on simple routine matters, suggesting improvements to existing reporting utilising the scheduling platforms reporting suite to report relevant information.
- The postholder will be required to make decisions on less routine matters e.g., what to include in simple reports, recommendations for improvements in working practices.
- Working in a busy environment the postholder would be expected to manage and prioritise workloads making sure queries are dealt with as they arise and rearranging work to meet any proposed deadlines.

**The postholder's desirable professional skills will include**:

- An ability to use Microsoft (Word & Excel) and Teams for letters, reports etc.
- A good understanding of administrative procedures.The ability to input data and initiate reports.
- Good communication, literacy, and numeracy skills.
- Computer Literacy.

**How to apply**

**Diversity & Inclusion**We are an equal-opportunity employer and are proud of the diversity represented across our business. In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2 Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Application question(s):

- Do you have Right to Work in UK?
- Have you worked as a Resource Planner or within Facilities Management previously?

Work Location: One location