Resource Planner

2 days ago

Glasgow, United Kingdom Atalian Servest Full time

**Reference: TS/TM/14-07/477**

**Job Title: Resource Planner**

**Salary: Competitive**

**Working Hours: Monday,Tuesday,Wednesday,Thursday,Friday - 07:00 - 15:30, 08:00 - 16:30, 08:30 - 17:00 - 37.5 hours per week**

**Location: Glasgow**

**Would you be interested to join a leading facilities managementcompany with a reputation for excellence?**

Atalian Servest is currently recruiting for a Resource Planner to join our passionate and driven team in Glasgow

**Your primary responsibilities will include**:

- Analyse jobs, both reactive and PPM, and allocate to the correct engineer resource based on location, skill, priority, and customer requirements.
- Prioritise numerous competing tasks; continuously monitoring the progress of work whilst communicating any delays to the relevant people.
- Work in conjunction with the Operations/Delivery Managers to ensure seamless management and delivery of contracts.
- Escalating customer complaints/escalations through the relevant processes.
- Reporting any scheduling issues or call progression problems to the relevant person as appropriate.
- Raise purchase orders within the system for materials in order for the engineers to complete their jobs on time, ensuring costs and contract thresholds are adhered to.

**About You**:

- Experience working within a Scheduling/coordination/dispatching environment is essential.
- FM experience is advantageous.
- A basic understanding of the M&E industry is advantageous.
- Good understanding and experience of Microsoft Office software packages, general IT knowledge & use of CAFM are desirable.
- Excellent communication skills.

**Security Clearance to NPPV/2, or Non-Police Personnel Vetting to Level 2 required to be undertaken.**

**Benefits**:

- Paid Holiday.
- Employee Referral Scheme.
- Learning and development opportunities.
- Supportive working culture and future progression opportunities.
- Mobile, legal, bicycle, breakdown, and retail discounts.
- Eye test and glasses reimbursement.
- Cycle 2 work scheme.

**How to apply?**

** STRICTLY NO AGENCIES

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