Facilities Assistant

SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £12.5 billion in low carbon projects over the next 5 years, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.

Join us on our journey to net zero and help us power change.

**About the Role**

**Base Location**: Reading, Berkshire

**Salary**: £24,479 - £29,879 + a range of other benefits to support your family, finances and wellbeing.

**Working Pattern**: Permanent | Full Time

**What is the Role?**

As a Facilities Management Assistant, you will be required to provide support to the Site Facilities Manager in the delivery of day-today Facilities Management services. Working as part of a team and on your own initiative, you will work to provide an excellent level of customer service for all SSE colleagues and visitors and assist in all aspects of delivering high quality FM services.

**Service - **Ensure that all aspects of service delivery are operating as required. Actively seek feedback on the services being delivered by the Team and take remedial action where non-performance is identified. Work across the wider Property and FM Team in order to identify continual improvement opportunities. Liaise with business stakeholders in order to continually improve service delivery and compliance.

**Budget Management**:

- Support the setting of revenue and capital budgets. Support the FM Manager in developing business cases for capital expenditure. Be able to demonstrate knowledge in budget variations and how to remedy.

**Safety** - Support safety processes and policies across the FM department and be able to demonstrate where challenges around safety have been made. Ensure effective contractor management including the review of RAMS and setting contractors to work.

**Administration** - Deliver administration duties such as audits, review of maintenance worksheets, identifying where remedial work is required on the back of PPM (Planned Preventative Maintenance) activity. Provide cover across all FM tasks that range from reception, post room, Help Desk.

**What do I need?**
- Qualification related to the FM profession such as IWFM Level 3, NEBOSH, IOSH or any other accreditations in line with the FM discipline. Please note this is desirable, not essential.
- Experience in the use of CAFM (Computer Aided Facilities Management) systems whilst working in conjunction with a Help Desk function.
- Experience in dealing with multiple stakeholders, across a number of business functions to support the delivery of their departmental goals.
- Previous experience within FM, either in-house, TFM or client side.
- Knowledge of both hard and soft FM services.

**About our Business**

At SSE, we own more than 500 property assets and several thousand land assets, which are located across the length and breadth of the UK and Ireland. Our Procurement & Commercial, Property and Facilities Management teams are responsible for helping the business to procure services and materials in a timely and cost-effective way, and for ensuring SSE offers a safe, modern, fit-for-purpose property portfolio. We work right across the SSE Group, ensuring our businesses gets the best possible service and value from our supplier network, as well as ensuring all service providers are compliant and continue to meet contractual obligations and business need.

**What's in it for you?**

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

**Next Steps**

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.

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