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Telesales / Office Administrator
2 weeks ago
Telesales Operator with Office Administration Duties
We are seeking a motivated and skilled individual to join our team as a Telesales Operator with Office Administration Duties. If you have a passion for sales, excellent communication skills, and are organised and detail-oriented, this position is perfect for you. Join our dynamic company and contribute to our continued success
**Responsibilities**:
- Conduct outbound sales calls to existing customers, promoting our products and services and processing orders.
- Develop and maintain relationships with clients to ensure customer satisfaction and repeat business.
- Handle incoming inquiries and provide excellent customer service over the phone.
- Maintain accurate and up-to-date records of sales activities and customer interactions.
- Assist with general office administration tasks, such as filing, data entry, and organising documents.
- Support the office team with various administrative tasks and projects.
**Requirements**:
- Proven experience in telesales or customer service roles, preferred but not essential.
- Exceptional communication and interpersonal skills, with the ability to build rapport with customers.
- Strong organisational skills and attention to detail, ensuring accuracy in all administrative tasks.
- Ability to work independently as well as collaboratively in a team-oriented environment.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Positive attitude, self-motivated, and resilient, with a determination to achieve targets.
Salary and Working Hours:
- The salary for this position is £18,000 - £20,000 per annum.
- 35 hours are Monday to Friday, from 9:00 am to 5:00 pm.
**Job Types**: Full-time, Permanent
**Salary**: £18,000.00-£20,000.00 per year
**Benefits**:
- Company pension
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Livingston: reliably commute or plan to relocate before starting work (required)
Work Location: In person