Planning Administrator

4 days ago

Home Based, United Kingdom TTC Group Full time

At TTC Group we are the leading provider of road safety education and pioneers in driver compliance and fleet risk management. Our Driver Risk Management division is a fast-growing business, offering a innovative range of driver training and risk management solutions to both large and small organisations.

Due to sustained growth, we have an exciting opportunity to join our Licence Bureau division on a full-time, permanent basis at our Telford Head Office (TF1 6QJ) working within our professional driver training and compliance business to provide planning and administration support across the full training delivery lifecycle. More specifically, you will be the first point of contact for client bookings, work closely with our nationwide Driver Trainer panel to plan future courses and availability and coordinate all necessary course delegate materials and follow ups, post course completion.

**The role**:

- Schedule course dates, venues and resources to deliver service, working to the “Right first time, every time” philosophy.
- Develop strong customer relationships with key account contacts.
- Effective planning and implementation of new business.
- Prioritise tasks to meet supply and demand.
- Ensure deadlines are met to customers needs.
- Update all internal databases accurately and confidentially.
- Identify and escalate priority issues.
- Obtain feedback from clients and provide to management team, acting on advice where applicable.

**About you**:

- Have a 'can do' attitude and be comfortable using initiative to problem solve and seek efficiencies.
- Develop and maintain effective customer relationships.
- Communicate effectively to deliver customer requirements.
- Be comfortable adapting to change to ensure we stay a market leader in our field.
- Collaborate effectively with the sales teams, across our Group and external clients.

**Our pledge to you**

Our standards and expectations are high, but we’ll give you all the support you need to flourish and great opportunities to progress and build an exciting career within a innovative and growing company with big plans. As a training provider we are passionate about practicing what we preach and will give you the opportunity and skills to develop into your role and pursue other avenues you are interested in within our wider Group.

**Why you'll love us**:
We are proud of what we do and how we do it, and that is all due to our talented and passionate teams. As a training organisation, practicing what we preach is incredibly important to us; by investing in personal development and encouraging people to be the best they can be, we have a positive and forward-looking workplace environment that will support you to thrive in work in addition to offering:

- Starting salary of £21,500.
- Equity scheme, sharing in the companies financial performance
- Enhanced holiday allowance of 25 days
- Private medical/dental insurance
- Health and Wellbeing cash plan
- High Street Rewards Partner
- ULEV Salary Sacrifice Scheme
- Volunteer day off
- Company events and social hours
- Life insurance

**Exclusively You

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