Facilities & Compliance Co-ordinator

6 days ago

London, United Kingdom Optim Facilities Full time

**Overview**:
Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth running of the buildings. We are now looking to recruit an experienced Facilities Helpdesk Co-ordinator.

This is an integral role within the business, providing helpdesk support to our clients. You will be therefore confident, articulate and personable with skills to quickly build rapport with our internal team and clients in order to forge lasting, successful working relationships.

**Key Responsibilities**:

- Logging call outs and generating jobs for contractors via our internal system, scheduling jobs and liaising with tenants for access
- Act as the central point of contact for clients, addressing their requirements and concerns promptly
- Risk Assessment Actions - reviewing actions on risk assessments and gaining quotes for any works to remedy that are outside of the maintenance contractor's remit
- Responsible for scheduling reactive and planned maintenance tasks with contractors, including tracking the progress of works and following up on service report sheets for any further works noted
- Trouble shooting issues with tenants over the phone to decipher the issue they have and deducing the issue and requesting photos in order to provide a detailed description to the contractor attending
- Engagement: Support with Helpdesk, Risk assessors, contractors and tenants on compliance queries
- Property Service Documentation - Accept and validate service documentation whilst also tracking expiration dates to ensure removal and renewal
- Monitor activities of contract suppliers, SLA’s and KPI. Feeding this information back to management
- Annual data analysis on the helpdesk category call outs and sourcing new contractors as and when needed

**Required Skills**:

- Strong administrator
- Problem-solving mindset with a keen attention to detail
- Ability to work effectively in a fast-paced environment
- Excellent communication abilities
- Committed, reliable, personable
in our London Office - 5 days a week

Pay: £34,000.00-£38,000.00 per year

Ability to commute/relocate:

- London WC1V 7DN: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Help desk: 2 years (preferred)

Work Location: In person

  • Facilities Co-ordinator

    9 hours ago

    London, United Kingdom Tay Associates Full time

    A market-leading financial services firm is seeking a dynamic and committed Facilities Co-ordinator to join their Support Team.The Facilities Co-ordinator will ensure HSE and Facilities run efficiently and will monitor facility maintenance, repairs, and office works, ensure compliance with H&S Regulations, controlling budgets and expenses, updating office...

  • Facilities Co-ordinator

    6 days ago

    London, United Kingdom Farrer & co Full time

    Farrer & Co is synonymous with the highest quality legal advice and service. We advise individuals, families, businesses, financial services, educational and not-for-profit organisations on every aspect of the law, wherever the need arises. From our offices in London we work with trusted professionals around the world to deliver a seamless international...

  • Facilities Helpdesk Co-ordinator

    2 weeks ago

    London, United Kingdom Optim Facilities Full time

    **Overview**: Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth running of the...

  • Facilities Co-ordinator

    6 days ago

    London Area, United Kingdom Foundation Recruitment Full time

    FACILITIES CO-ORDINATORHYBRID - Predominantly Home-Based (Occasional Travel to London HQ & Regional Sites)Upto £35,000kWe are seeking an ambitious and proactive Facilities Co-ordinator to help support a large commercial property portfolio. This is a full-time, predominantly home-based role, with occasional travel required to regional sites and our London HQ...

  • Facilities Co-ordinator

    6 days ago

    London, United Kingdom RICS Full time

    **Vacancy Name **Facilities Co-Ordinator (internally known as Workplace Coordinator) **Country **United Kingdom **Office Location **London **Job Purpose** Run the day-to-day site activities which include co-ordinating the following services: post, cleaning, security, health and safety, inducting new starters, M&E contractors and front of house...

  • Facilities Co-ordinator

    2 weeks ago

    London, United Kingdom RICS Full time

    **Vacancy Name **Facilities Co-Ordinator (internally known as Workplace Coordinator) **Country **United Kingdom **Office Location **London **Job Purpose** Run the day-to-day site activities which include co-ordinating the following services: post, cleaning, security, health and safety, inducting new starters, M&E contractors and front of house...

  • Facilities Co-ordinator

    2 weeks ago

    London, United Kingdom Sodexo Full time

    Job Introduction As a **Facilities Co-ordinator** at Sodexo in **Paddington, W2 6BD**,, You'll will be responsible for our corporate sites continuous improvement and operational excellence. You have a keen eye for detail, and your organisational skills will ensure everything runs like clockwork. Join Sodexo and be part of something greater. You belong in a...

  • Compliance Support Co-Ordinator

    1 hour ago

    London, United Kingdom Venn Group Full time

    We are working with a Local Government organisation in the West Midlands that are recruiting for a Compliance Support Co-ordinator to join them on an interim basis. Please see below for more information: Start date: ASAPDuration: 3 – 6 months (possible extensions)Rate: Negotiable dependant on experience Working arrangement: Hybrid working, with...

  • Estates Co-ordinator

    2 weeks ago

    London, United Kingdom Morgan Hunt Full time

    We have a current opportunity for a Estates Co-ordinator on a permanent basis. The position will be based in North West London for Education Sector. For further information about this position please apply. **Your main duties will be and not limited to**: - Administration of maintenance for all services provided by the department including...

  • Sleep Compliance Co-ordinator

    7 days ago

    London / Gatwick Airport, United Kingdom Dolby Vivisol Full time

    **Join us as a Sleep Compliance Co-Ordinator** **Full-time position**:37.5 hours per week **Hours of work**: Monday - Friday rota'd weeks: 8am to 4pm / 9am to 5pm / 10am to 6pm AND rotational weekends **Location**:Gatwick Office, Lowfield Heath **Salary**: A starting salary of between £21 000.00 with a review after successful 6-month probation **Start...