Programme Support Officer

**Details**:
**Reference number**:

- 305523**Salary**:

- £33,520**Job grade**:

- Senior Executive Officer- B2 - Scottish Government Grade**Contract type**:

- Permanent**Business area**:

- Education**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Aberdeen, Scotland, AB10 1SH : Dundee, Scotland, DD1 4QB : Livingston, Scotland, EH54 6GA : Glasgow, Scotland, G2 8DUAbout the job

**Job summary**:
Do you have excellent interpersonal skills with the ability to influence key stakeholders? This is an exciting opportunity to join Education Scotland’s Digital Services team as a Programme Support Officer to successfully coordinate and monitor all governance functions of the department.

Education Scotland is Scotland's national improvement agency for education. Our role is to provide assurance and promote improvement, from the early years to adult learning. We are committed to embedding our values of excellence, creativity, integrity and respect in everything we do.

ES Digital Services delivers a range of services for external and internal stakeholders organised across two programmes of work. The work is aligned to wider Scottish Government standards including the Scottish Approach to Service Design.

The Programme Support Officer will also work closely with the allocated business support assistants to ensure the support is in place for effective delivery and an ethos of continual improvement.

The Programme Support Officer will work collaboratively with others across the department, working closely with the Programme Delivery Manager to deliver constructive challenge and support to ensure successful delivery continues.

This post has a salary range of £33,120 up to £37,936 with the expectation that all new entrants to the Scottish Government would come in on the entry level salary. There are annual increments (eligibility after probation period and thereafter meeting performance criteria) that will allow for salary to incrementally increase up to the maximum amount for that band.

**Job description**:
**Resourcing**:

- Working with team managers assessing resourcing requirements of the digital services team.
- Managing all aspects of the resourcing process including capacity planning, running interim and permanent recruitment campaigns.
- Staff on-boarding and management whilst on-site.
- Coordination of the input from the allocated business support assistants.

**Governance**:

- Lead responsibility for the governance and assurance processes of two large programmes of work.
- Progress reporting including providing critical analysis of submitted reports.
- Risk management including identification of risks for escalation.
- Preparation for and management of governance and assurance meetings.
- Liaison with internal and external governance and assurance bodies.

**Assurance**:

- Co-ordinating quality management and assurance activities.
- Supporting Gateway Reviews to ensure high quality information is provided in the required format.
- Ensuring all actions identified through internal and external assurance reviews are monitored through resolution and closure, escalating as required.
- Maintaining QA checklists, Deliverables Log and similar quality control/review tools.

**Person specification**:
**Key Competencies**:
Here are details of the Competencies required for this role and you will be tested against these competencies if you are invited to attend the interview/assessment.
- People Management
- Communications and Engagement
- Improving Performance
- Analysis and Use of Evidence

**Essential Criteria**:
1. Proven PMO/Project Analyst experience with a breadth of experience across PMO functions.
2. Experience of managing governance processes for large or complex programmes of work.
3. Demonstrable experience of stakeholder management across all levels of the organisation and excellent problem solving skills.
4. A track record of excellent interpersonal and communications skills.

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Things you need to know

**Selection process details**:
Sift and Interview dates TBC

Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right t