Patient Administrator- Part Time

5 days ago

Bristol, United Kingdom PracticePlusGroup Full time

**About The Role**:
**UNLOCK YOUR BEST WORK LIFE**

**+ make a difference for every patient**

With the ever-increasing number of treatments and care we give to patients, our professional and dedicated Administration department is need of an additional part-time Patient Administrator**to join and assist the Patient Administration team at our Emerson’s Green hospital, Bristol.
- **Are you a strong, detailed, organised and experienced Administrator who performs their role and plays their part in a team, with genuine interest, focus and tenacity?**:

- **Are you a professional Administrator, just looking to offer your skills on a part-time basis to the right company?**:

- **Are you a strong communicator with true customer focus qualities?**

**Part-time, 2 days (15 hours) per week on rotation with additional 2 Saturdays to be worked every month.**

**Hours: 6am-2pm/ 8am-4pm/ 1pm-9pm**
**Max. 2 Saturdays a month ( 4 hour shifts) between 6am-6pm**

**What you'll be doing**:
As the **Patient Administrator**, you’ll be supporting the clinical team’s and our patients by effectively occupying and accommodating availability for varied consultations, assessments, treatments and theatre sessions. You’ll be tasked with monitoring the capacity of booking and reporting any unfilled availability to the Patient Services Lead.

It will be your responsibility to identify and register all new patients and manage their referrals, you will need to confidently answer questions and provide advice to patient’s regarding their appointments.

In this **Patient Administrator**position, you’ll be playing a patient focused and supportive role, you will be keeping in contact with patients on waiting lists to offer earlier or newly available appointments, contacting them prior to their appointment to set their expectations.

Detailed, up to date and confirmed booking lists will have to be prepared in good time and issued to the related departments, such as the outpatient clinic and theatres.

**What we’ll look for in you**:
This position will suit those who may have worked a similar health care position before or those from a telesales or call centre environment with a results / target driven background.

You will be an effective communicator at all level’s both written and verbal and will be PC literate, being familiar with MS Office tools (Excel in particular), able to pick up new systems easily.

Multi-tasking will be second nature to you as you will have examples of having had to juggle multiple tasks at the same time.

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