Test Administrator

5 days ago

Birmingham, United Kingdom Mobile Testing Solutions Ltd ("MTS") Full time

Job Opportunity
Mobile Testing Solutions Ltd (“MTS”) is a global exam service provider for a variety of exam boards which also has an online exam preparation school.
MTS is currently looking for 01 Test Administrator at its Birmingham venue on a casual zero-hours contract basis.
| Test Administrator (Part-time and zero-hours basis) in Birmingham
**Job Details**:

- Casual, Zero-Hours basis
- Salary: £13.20 per hour (including holiday pay of 12.07%)
- Location: Office-based role, at Birmingham
- Eligibility: Must be eligible to work in the UK and meet further LANGCERT exams clearance requirements
- Exams days: flexible mostly Wednesdays and Sundays
- Start date: Immediate start
- Reporting Manager: Senior Test Administrator

**What you will be doing**:

- Ensure MTS’s examinations and examination administration are delivered by carrying out test monitoring tasks as assigned on test days
- Set up rooms, put out or adjust tables and chairs according to the number of test takers
- Provide basic local venue IT support and ensure computer terminals, digital recording devices, ID cameras and CCTV, if relevant, are exam-ready
- Perform light cleaning and tidying duties which include, but are not limited to: putting away papers, sweeping up pencil sharpenings and eraser fragments, putting litter in bins, emptying bins, wiping surfaces, chairs and computers, window ledges or other fixtures and fittings
- Carry out regular audits, guided by the Senior Test Administrator
- Ensure that there is proper security in the examination room to preserve the integrity of the exam
- Use own laptop or desktop PC for self-led e-learning/online training events and Teams or Zoom meetings or training sessions
- Be willing to use own smartphone and data allowance to access MTS's system
- Comply fully with MTS’s GDPR, data protection policies, standards and Safeguarding (Children and Vulnerable People) policy and any other signed compliance agreements
- Participate actively in performance monitoring exercise based on the exam performance for continuous improvement
- Be smartly dressed as per MTS policy
- Have a commercial mindset for actively cross-selling or up-selling MTS’s products and service
- Give our test takers the highest level of customer care, ensure secure and safe exams administration and abiding by the rules and regulations set by each examining body
- Carry out any other tasks and activities for MTS, according to business priority, as appropriate for this level role

What are we looking for?
- Secondary education
- Good communication in English (equivalent to CEFR B2 or above)
- Good IT literacy
- Comfortable with commonly used IT hardware and software including digital video camera technology
- Ability to understand and implement all the rules and regulations of the examination
- Absolute commitment to confidentiality and duty of care
- Customer centric with a commercial mindset
- Good organisational skills and attention to detail
- Good communication and interpersonal skills
- Good problem-solving abilities and ability to carry out multiple tasks at the same time
- Ability to work under pressure
- Mature, calm, attentive, responsible and professional manner
- Team player and can-do attitude
- Flexibility in terms of working hours
- Must have long-term eligibility to live and work in the UK
- Have a clear criminal record

**Closing date**: 27 September 2024. The process may be extended if there are more applicants needed.

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