Apprentice - Business Administration
2 days ago
Essex County Council is seeking a motivated and enthusiastic individual to join our team as an Apprentice within our Business Support function. This position provides the work-based experience to compliment the learning-based elements of the Apprenticeship Framework and will offer you a supportive environment in which to gain a wealth of experience and transferable skills such as IT systems, organisationalskills, effective teamwork and communication. For this position you will be studying towards a Business Administrator Level 3 or Customer Service Level 2 qualification via Adult Community Learning (ACL). If you are looking to become a crucial part of a friendly, welcoming and high achieving team, this could be the opportunity you are looking for. **The starting salary will be the National Apprenticeship Wage, £4.81 per hour. After 12 months service the salary will increase to National Living Wage (currently £9.50 per hour).** **Accountabilities** You will assist with the delivery of routine administrative tasks, dealing with day to day work including (but not limited to): - Inputting data from source documents into the relevant recording system, checking the accuracy, verifying and correcting data - Telephone calls - Maintain your own diary and work pattern management - Photocopying/ scanning - Sending letters and dealing with incoming post - Attend meetings with team colleagues and Managers, either in person or by video - Working from home or in an office space - Work alongside other administrative assistants and apprentices who will train you and support you through the day to day work - Follow ECC policies and procedures for task completion and our expected standards of behaviours. **The Experience You Will Bring**: - Due to the Apprenticeship standard, you will need to attain a Level 2 Functional Skills in both Maths & English by the time of End Point Assessment (EPA) (if you do not already have this). - It is essential for any applicant to meet the minimum criteria of Functional Skills Level 1 in Maths and English (or equivalent), which is a Grade D/E or 2/3 to begin the Apprenticeship Standard. - Experience in a working environment is helpful, but not essential. - A "can do" attitude is a must. - Experience of working with IT systems including Microsoft Office and a willingness to learn new systems is important. - Excellent communication skills are essential as well as an ability to build and establish relationships. - A good phone manner is needed along with a friendly approach. - You need to be well organised and reliable.
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