Business Administration Apprentice
1 week ago
**Furlong Medical Centre**
Furlong Road,
Stoke on Trent,
ST6 5UD
Furlong Medical Centre is a busy GP practice of 32 employees; spanning from 3 clinical partners, a managing partner and a range of clinical staff and admin staff, and has a large patient list of 10,500 patients in and around the Tunstall area.
- **Business Administration Apprentice Overview**:_
The Apprentice will provide support to the admin and reception teams, practice manager, and deputy manager with administration tasks, such as booking appointments, coding clinical letters and other admin duties. They will also gain a Business Admin level 3 Apprenticeship provided by the PMA Ltd.
- **Annual wage**:_
£12,480.00
- **Working week**:_
Monday to Friday. 37.5 hours per week. Exact shifts to be agreed with the successful apprentice.
- **Expected duration**:_
20 Months
**What will the apprentice be doing?**
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
- Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team
- Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
**What training will the apprentice take and what qualification will the apprentice get at the end?**
- Business Admin level 3 Apprenticeship Standard Training in the workplace provided by PMA Ltd. Includes Functional Skills in English and maths if required.
- All training with be provided in-house for the clinical systems (Emis web, Docman, Accurax, and QIFQOF.
- In-house Receptionist training.
- All mandatory training will be provided via our online training system.
- You will achieve a Level 3 Business Administration qualification upon successful completion of the apprenticeship.
**Job Type**: Apprenticeship
Pay: £12,480.00 per year
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Language**:
- English (required)
Work Location: In person
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