Specialist Support Officer

**Specialist Support Officer**
We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. We are part of Riverside, a group of complementary businesses with a charitable housing association at its core. We believe in creating places that people can call home, supporting people to live well and building lasting homes and communities.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

**Join our Mental Health team as a Specialist Support Officer**

We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.

We’re an organisation with strong values. We Care, We are Inclusive and We are Trusted. This is what makes us such a great team, working together as one to achieve our vision of Transforming Lives, Revitalising Neighbourhoods

**The role**
We have a fantastic opportunity for someone to join us in the position of Specialist Support Officer at Tile House in London.

**Salary**:£29,450 per annum
**Hours**:37.5 hrs per week, early and late shifts 8am-4pm/ & 1pm-9pm on a rolling rota including some weekends
**Location**:Kings Cross, London,

Tile House is a supported living service for adults with diagnosed a long-term mental health problem. Service users are given a furnished 1 bedroom self-contained flat, have access to 24-hour support staff and are given intensive support to develop independent living skills, receive assessments, key worker support and therapeutic interventions.

Your responsibilities will include:

- Undertaking group & one to one intervention with clients of a specialist nature (e.g., CBT informed interventions, psychoeducational groups or harm minimisation interventions)
- Providing a comprehensive support planning service to customers in line with the department’s policies, procedures and approach.
- Participating in cross-service initiatives & projects in relation to their specialist area (i.e., organisational training, reflective case management, WOW projects, peer support groups, etc.)
- Carrying out assessment to identify and prioritize needs.
- Using SMART goal planning to provide needs led holistic support.

**What you will need succeed**
We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.
- Knowledge of specialist assessment tools, methods and case formulation.
- Knowledge of evidence based specialist interventions appropriate for mental health and community settings.
- Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus
- Knowledge about recovery model, peer support and coproduction procedures.
- Experience working in community settings therapeutically, including assessments, designing interventions and demonstrating outcomes.
- Experience running therapeutic groups.
- Ability to react to crisis situations in a calm effective way.
- Basic level of IT skills and literacy
- Strong time management skills and ability to prioritise workload
- Ability to communicate effectively in writing including the preparation of letters reports & file notes
- Ability to contribute to effective team working
- Understanding of safeguarding procedures for children and adults

**The offer**
- **Salary**:£29,450
- **Your holidays are important to us.** Take up to 28 days annual leave plus bank holidays.
- **Lean travel.** Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
- **Looking forward to your big bucket list trip?** You can buy or sell up to five day