Receptionist/administrator

2 weeks ago

WaltonontheNaze, United Kingdom PrimaryCareCareers Full time

**About the Role**:
This is an exciting opportunity for an enthusiastic and pro-active receptionist/administrator to join our team based in Walton Medical Centre.This position is offered on a part-time basis for 16 hours per week but there is some flexibility and any hours from 16 - 37.5 will be considered for the right applicant.

Responsibilities will include (but not limited to);
- Booking appointments.
- Greeting patients.
- Answering queries from patients and outside agencies and/or signposting to appropriate members of staff.
- Updating patient records.
- Processing correspondence.
- Liaising with patients using various different types of communication methods.

You will need to have flexibility to cover other shifts.

You will have the following to be considered for this position;
- A good standard of education including Maths and English.
- Experience of working and providing customer services, ideally reception experience.
- Experience working within primary care beneficial, however this is not essential.
- Strong IT skills and be able to use computer based systems.
- Excellent communication skills both written and orally, and have good social skills.
- Friendly and positive approach towards patients and other visitors either in person or over the telephone.

**About Us**:
The Colte Partnership is very much ‘At The Heart of Primary Care’, being the largest GP Partnership in North East Essex; comprised of 8 local GP practices across Colchester and Tendring. We care for approx. 80,000 patients. Our Head Office is in Feering.

We pride ourselves on working to be at the forefront of Primary Care in our region and have many exciting ventures on the horizon.

Each of our branches has its own character, and family friendly ethos, which is why our patients love coming to us (and tell us so in our regular patient surveys). However, being a large partnership means we can offer so much more than a local branch can by itself - with specialist clinics, social prescribing and innovative support such as regular dementia cafes, armed forces support and even child first aid classes for parents.

We strive to look after our employees as well, with generous annual leave, flexible and family friendly working, and support during difficult times such as free counselling.

We also work as a collaborative Primary Care Networks (PCN’s) which span across Colchester and Tendring:
**Disclosure and Barring Service Check - basic

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