Casino Head Cashier

**Company Description**
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.

We are on an exciting journey of growth and it’s the ideal time to join us.

Grosvenor Casino, Brighton

Can you work in a busy environment, ensuring that financial regulation is followed by your team, customers are looked after, the security and operational efficiency of the cash desk is a priority and you are responsible for protecting the company’s assets?

Grosvenor Casino requires an experienced cashier to lead its cash desk operations. An important function of this role is being a coach and mentor to the rest of your team, developing and keeping them engaged.

You will;
- Acknowledge, welcome and assist customers in all areas.
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions.
- Collaborate and work as part of the larger casino supervisory team.
- Comply with the Gambling Act, licensing objectives, codes of practice, AML and Safer Gambling regulations.
- Ensure that financial transaction thresholds are adhered to by all members in the team and where appropriate, exceptions escalated to the Duty Manager.
- Be accountable for the protection of all company assets.
- Follow security procedures and develop new processes in liaison with the Managers to improve efficiency and keep assets secure.
- Train and develop a pool of cash desk breakers.
- Conduct regular appraisals and reviews for team members.
- Report to the Casino Manager (Gaming).

**Qualifications**
- A history of accurate transactional work as a Casino Cashier in order to act as a role model to other cashiers
- A strong understanding and familiarity with all legislation, codes and procedures relating to the cash desk in order to act as a point of reference for cashier training and queries and to conduct cash desk competency interviews.
- A thorough understanding of the cash desk computer system.
- Hold a current PFL licence issued by the Gambling Commission
- Must be able to work shifts at any time of the day, including weekends and bank holidays.
- Must be 18+ & have right to work in the UK

**Working for us, you will receive the following benefits**:

- £13.24 per hour + uncapped tips
- Overnight premium rate - £1 extra per hour after midnight
- Paid breaks
- Rewards and benefits platform
- 50% off team food in all Rank venues
- Fantastic career progression opportunities
- Industry lead training
- Guaranteed 40 hours per working week

**Additional Information**
- ** Competitive Salary**: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- ** Fantastic Rewards Package**: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
- ** Induction for Success**: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
- ** Learning and Development**: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success.
- ** Exciting Project Work**: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- ** People-Focused Culture**: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- ** High-Performing Culture**: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- ** Emphasis on Growth**: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.