Journal Production Coordinator

**Who is Emerald**:
Emerald is a group of brands, compromising of Emerald Publishing, Emerald Works, and Emerald Group Solutions, all passionate about learning and empowering real change.

The group has evolved over the years into a dynamic, digital-first business employing over 400 people worldwide. All are driven by a common purpose to unlock talent and equip decision-makers with the evidence and tools to make smart choices and tackle real-worldchallenges.

Emerald Publishing is a global publisher linking research and practice. It was founded in 1967 to champion new ideas that advance research and practice. Today, we continue to nurture fresh thinking in applied fields where we feel we can make a real difference.We publish over 350 journals, more than 2,500 books and over 1,500 case studies, via our dedicated research platform.

**In a nutshell**

We have an exciting opportunity for a Journal Production Coordinator to join our Content Solutions team where you will have overall management of a portfolio of journals in line with Emerald’s standards of timely publication, quality, and customer service.

**Day to day we’ll trust you to**:

- Use first line manager skills to train, coach, and support the supplier teams in the day-to-day activities of journal production, making sure that objectives are met regarding article and issue publication
- Act as the point of escalation for more complex queries, working directly with journal editors to resolve issues and provide best practice guidance and training as necessary
- Support journal Editorial teams with title development
- Monitor copyflow and liaise with internal and external stakeholders to obtain copy for publication to agreed schedules
- Use your expert knowledge to investigate rights issues, handle authorship disputes, and respond to requests for post-publication corrections
- Manage and implement strategic changes across a portfolio of titles in partnership with our Publishing teams

**You’ll need to have**:

- Experience of managing the production process for a journals portfolio
- Experience of working with remote teams and third-party suppliers
- Excellent analytical, organisation, and problem-solving skills

**It’s more than just skills and experience, this is what we’d like to see**:

- A mindset of continuous improvement, embracing innovation and new ways of working
- A passion for the academic publishing landscape, and the ability to translate this passion into supporting Emerald’s mission

**What kind of team you will be joining**:
It’s a dynamic and varied role, offering lots of opportunities to expand your skills. As well as that, being part of this team means being part of something special. Things are always busy, but you're always supported, and people will always pitch in andhelp.

**What’s in it for you?**

At Emerald, we value our people. Becoming a part of our team means you’ll join a trusting and flexible environment with numerous opportunities to progress your career, as well as access to professional development and the opportunity to learn new skills.

You’ll receive a wide range of benefits, such as flexible working, up to 20% performance bonus, 6% pension contribution, a generous holiday allowance, life assurance and various benefits aimed at supporting your wellbeing and work-life balance.

We all know perfection is a myth, and life would be boring if we were all the same - that’s why individuality is one of our core values. So don’t scroll on by if you’re thinking you’re not an exact match. We value passion, engagement, and a new approachas much as skills and experience, so if you’re excited about working for Emerald, and have most of the key requirements, we’d love you to apply. We could be the perfect match