Patient Administrator Miiu

5 days ago

Cirencester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

Cirencester Hospital has a dedicated Minor Injury and Illness unit that operates from 08:00-20:00, 7 days a week.

Patient administrator shifts cover 08:00-20:00 7 days a week inclusive of bank holidays and weekends, following a 4 week rota.

We are a forward thinking and dynamic unit dealing with a variety of minor injuries, illness, trauma and medicine.

If you have excellent communication and organisational skills, work well under pressure and are computer literate you will enjoy the challenge this position offers.

The service uses SystmOne so previous experience with this programme will be an advantage but not essential.

Please view the JD&PS attached to this vacancy for the detailed main responsibilities for this role.
- Possess the ability to prioritise their own workload within a tight deadline together with their co-workers.
- Cope well under pressure
- Work well within a team and on their own.
- Have excellent verbal and written communication skills.
- Have good organizational skills.
- Demonstrate initiative and flexibility together with good attention to detail
- You must be able to deal with sensitive information and interact with patients to deal with their enquiries.

Prior experience of call handling, management and entering data into a number of systems is beneficial. Knowledge of SystmOne is an advantage but not essential.

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

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