Part Time Receptionist

2 weeks ago

Birmingham, United Kingdom A G Parfett & Sons Ltd Full time

We are an employee-owned company, and this means we see our people as our biggest asset and value the contribution each employee owner makes - why work for any other company, when you can come and work for Parfetts where it’s Owned By You

We are a long running established Company, whose successes can be seen through our year-on-year sales growth. Part of our strategic plan is to be a nationwide company and we are delighted to have opened our Parfetts Birmingham Depot which is our 8thDepot.

We would love for you to join us and be an integral part of the Birmingham team. You will have the opportunity to be an instrumental part in shaping the future success of this depot.

**Working for an employee-owned company leads to some great benefits, including**:
Two tax-free bonuses per year based on performance (employees were paid up to 12% bonus last year)

Free health cash plan

Free onsite parking

Company Pension contributions

Your Birthday Day off each year

31 days Holiday (including Bank Holidays) per year (pro rata for part time staff)

We currently have a vacancy for a part time receptionist at our **Birmingham Depot**. This is a key position where you will be the first point of contact for our customers and visitors. You will take ownership to ensure all customers and visitors are welcomed into our business, telephones are answered in a professional manner, whilst providing great customer service in everything you do.

**To be a Receptionist, you should be**:

- Excellent with customers and aware of their needs
- Polite and friendly both over the phone and face to face
- Computer literate
- Able to prioritise tasks
- Organised and able to manage your time well
- Reliable and flexible
- Able to work quickly and accurately under pressure

**Some of the duties include, but are not limited to**:

- Meet and greet all customers and visitors
- Answer and direct telephone calls via a switchboard
- Ensuring all visitors sign in
- Keeping reception area presentable, general housekeeping, filing
- Receiving and directing mail
- Maintaining customer records
- Register new customers
- Processing customer returns and credit notes
- Ad-hoc administration

**What’s on offer?**
- Rate of pay dayshift £7.15 to £10.42 per hour
- 19 hours a week working the following shifts:

- Monday 15:30 - 18:00
- Tuesday 12:30 - 18.00
- Thursday 12:30 - 18:00
- Friday 12:30 - 18.00
- Weekly pay
- Supportive management and development

**Job Types**: Part-time, Permanent
Part-time hours: 19 per week

**Salary**: £7.15-£10.42 per hour

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Profit sharing

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Birmingham, B11 2BH: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Receptionist: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

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