Customer Service Advisor

4 days ago


BurtonOnTrent, United Kingdom Pertemps Network Group Full time

**Job Description**:
**HOT NEW ROLE** **SERVICE ADVISOR** **BURTON UPON TRENT**

**This is near the Town Centre so easy to commute to.**

**Working hours: Monday - Thursday 08:00 - 17:00 & Friday 08:00 - 16:00**

**In return salary of between £24,000 - £26,000 per annum dependant of skills and experience.**

Pertemps are looking for a Customer Service advisor who is enthusiastic and dedicated who prides themselves on delivering first class service and who can really make a difference.
As a service & support administrator, you will act as the link between our internal teams, and liaise with key customers ensuring a fun, energetic and exceptional customer experience, from order through to after-service.
You will assist a team of customer service advisors, logistics planners and production teams to enable the seamless co-ordination of stock management and delivery of customer service.
**Key skills**
- Have strong customer service experience and know what great service looks, sounds, and feels like, that’s important to us- Have experience of planning and coordinating stock to ensure on-time deliveries- Can think on your feet and adapt well to changes- Have a desire and willingness to continuously develop both product knowledge and sales skills- Have excellent communication skills, both written and verbal- Are pro-active, flexible, and able to deliver with a high level of accuracy- Are positive, personable and an effective team player**Role & Responsibilities**
- Accurate inputting of quotes, orders, credits, and reports-
- Ordering of materials and assisting with stock management.- Planning & co-ordinating production requirements- Dealing with customer queries and complaints- Daily liaison with key internal stakeholders including Sales, Accounts, Logistics & Production- Daily, weekly, and monthly management of orders & stock levelsThere will be on the job training in all key areas will be provided as part of a comprehensive induction & training scheme.
Full Time - 39.50 hours. Mon-Thurs 8am-5pm, Fri 8am-4pm.
Perm Contract
This is a role that will keep you on your toes, and we are looking for someone willing to learn & train on the job to help drive business & customer service performance.

**Benefits**
- Competitive Salary- Discretionary Bonus- Free Onsite Parking- Cycle Scheme- Training & Development OpportunitiesIf this sounds like the perfect role for you



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