Customer Service Advisor

1 day ago


BurtonOnTrent, United Kingdom Absolute Heating Full time

**Office-Based Customer Service Advisor & Diary Planner/Parts Coordinator**

**Looking for a new opportunity in a friendly, established gas heating company?**
We’re hiring an **Office-Based Customer Service Advisor and Diary Planner/Parts Coordinator** to join our growing team

**About Us**:
We’re a trusted gas heating company with over 20 years of experience. We pride ourselves on excellent customer service and creating a great work environment for our staff.

**What You’ll Do**:

- **Schedule engineers' appointments** and manage their diaries (1 in 3 weekends required).
- **Order and manage parts**, making sure everything is ready when engineers need it.
- **Keep records and databases up to date**, helping the team stay organised.
- **Liaise with suppliers and team members** to keep things running smoothly.

**What We’re Looking For**:

- Positive attitude and strong team player.
- Good at staying organised and managing multiple tasks.
- Strong attention to detail.
- Office/admin experience (ideally in a similar industry).
- Confident communicator.

**What You’ll Get**:

- Competitive pay and room to grow in your role.
- Supportive team and training opportunities.
- Company benefits and rewards.

**Job Types**: Full-time, Permanent

Pay: £23,795.00-£23,796.00 per year

**Benefits**:

- Casual dress
- Company events
- Free parking
- On-site parking

Ability to commute/relocate:

- Burton-On-Trent DE15 9TX: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Parts Management: 1 year (preferred)

Work Location: In person



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