Contact Centre Adviser

_Reporting:_ Reports to the Contact Team Manager - Office Locations:_ Liverpool, Hoylake and Heswall - Overall purpose:_ To become a Welcome Team Adviser in our Contact Team, who's role it is to provide a helpful and quality service for new and existing client's and contacts. It's really important for our advisors to understand the needs of who is making...

**Job Title: Call Centre Adviser** **Reporting**:Reports to the Contact Team Manager **Office Location**: Liverpool **Key accountabilities**: - To be the first point of contact for our clients - Deliver the highest quality customer service - To be able to handle high volume of calls as expected in a contact centre environment - Support the needs of the...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We...

INDTEM **Fraud Advisor - Contact Centre - Banking** We are currently working with a bank who are looking to hire multiple Customer Service Agents on an interesting and exciting contract answering fraud and general banking enquiries. This is a great opportunity for anyone that is looking to work for a Tier 1 UK retail bank and progress their career in the...

**Looking for a new role in the New Year? We have positions going as a Call Handler as part of the Covid Campaign Full time hours - 37.5 hour per week Start date from the 25th November We are currently recruiting for our Outsourcing Client; this is supporting on a Government campaign in relation to covid-19 cases. You will be required to have your own...

HRGO are recruiting experienced Contact Centre Team Leaders for our client based in Liverpool.Role Overview:You will be responsible for leading, supporting, coaching and developing a team of Customer Advisors to meet targets through the management of KPI's and ensure the needs of customers are consistently met and the highest possible level of service is...

Progressive, hands on Team Leader role.Join a Growing Business.About Our ClientThe employer is a well-established organisation in the retail sector, recognised for delivering high-quality services to its customers. They are a medium-sized company focused on maintaining excellent customer satisfaction and operational success.Job DescriptionLead and manage a...

**Title: Contact Centre Team Member** **Location: Bootle, Liverpool** **Salary: Basic £20k to £22k depending on experience + bonus scheme** **What is the role?** **Due to consistent and continued growth, we have several exciting opportunities to hire a number of customer focused and results driven Customer Service Advisors to join our service contact...

Calm and approachable nature - Attention to deal (report writing) - Able to deal with challenging situation/ resolve conflict - Have a good understanding of Safeguarding measures **Responsibilities**: To assist the manager and deputy in the general running of the centre and to undertake the deputy managers responsibilities in their absence To assist in the...

Opportunities have arisen for the position of a PTS Contact Centre Agent within the Northwest Ambulance Patient Transport Service based in their PTS Contact Centres. We are looking for dynamic individuals who work well within a team, have excellent listening, communication, and customer service skills, and thrive in a fast moving and at times, challenging...