Bookings Clerk

1 week ago

Chelmsford, United Kingdom Mid and South Essex NHS Foundation Trust Full time

If you would like to make a positive contribution to a patient's care experience and are a good communicator with excellent interpersonal skills, enthusiastic and adaptable, then we would like to hear from you.
Your role is to ensure referrals are received and dealt with in a timely manner. This will include all referrals for Cardiac diagnostic test clinic from GPs and Consultants, to monitor clinic standards, in particular data quality, customer service and patient confidentiality adhering to the Trust guidelines. and to respond to patient questions, concerns and complaints, resolving issues at a local level where appropriate and escalating them where necessary.
You will be required to understand and act in accordance with the Trust’s 18 week, 6 week diagnostic and Cancer Access policies, to act as a point of contact between GP/Patient and the Cardiac physiology service ensuring that all information is available in time for the sub speciality clinics/GP appointments and to liaise with patients with a history of non-attendance prior to attending clinic to confirm they will be attending.
your role will involve raising and escalating concerns regarding waiting times when necessary, working in a multi-disciplinary team environment, liaising with clerical, medical, physiologists and nursing staff on relevant issues and to co-ordinate clinical and administrative resources during clinics and subsequent addition to waiting list and scheduling of surgical procedures and dealing with any enquiries in a courteous and efficient manner to ensure that patients and visitors feel welcome and well informed and that messages are communicated properly and efficiently.
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Are you a willing, friendly and organised administrator, then we want to hear from you?
Please see the attached JD for further details of this exciting role.

  • Booking Clerk

    2 weeks ago

    Chelmsford, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Make a Difference Every Day as an Outpatients Booking Clerk Are you passionate about delivering outstanding patient care and being a vital part of someone’s healthcare journey? As an Outpatients Booking Clerk at Mid and South Essex NHS Foundation Trust, you’ll be one of the first friendly voices or faces our patients encounter — helping them feel...

  • Customs Import Entry Clerk

    3 weeks ago

    Chelmsford, United Kingdom Octain Full time

    Customs Import Entry Clerk Familiar with the New Customs CDS System We are looking for a Customs Import Entry Clerk to expedite inbound Clearances using CDS on behalf of our clients in their interests whilst delivering strategic objectives of the group. Daily responsibilities: * Receiving/sending of pre-advices and shipping documentation * Import Customs...

  • Customs Import Entry Clerk

    1 week ago

    Chelmsford, United Kingdom Octain Full time

    Customs Import Entry Clerk Familiar with the New Customs CDS System We are looking for a Customs Import Entry Clerk to expedite inbound Clearances using CDS on behalf of our clients in their interests whilst delivering strategic objectives of the group. Daily responsibilities: * Receiving/sending of pre-advices and shipping documentation * Import...

  • Ward Clerk

    2 weeks ago

    Chelmsford, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    We have an exciting opportunity to work as part of a busy team within the Hand Trauma Unit as a part time (30 hour) permanent Ward Clerk. We are looking for an enthusiastic person to be part of the admin team providing a full range of administrative support to the nursing/medical team, including typing and checking clinic letters, booking clinic...

  • Health Records Clerk

    2 weeks ago

    Chelmsford, United Kingdom Your World Healthcare Full time

    **Health Records Clerk** **Location**: Chelmsford **Job Type**: Temporary **Proposed start date**: ASAP **Duration of booking**: This is a temporary ongoing role with no end date specified at this stage **Sector**: Healthcare **Base**:Hospital **Band**: 2 **Working Days and Hours**:Monday to Fridayworking 12am to 8pm (midday to 8pm) **Pay...

  • Health Records Clerk

    5 days ago

    Chelmsford, United Kingdom Your World Healthcare Full time

    _Your World Healthcare is a leading specialist healthcare recruitment agency, placing a range of healthcare professionals into Non-Clinical and Clinical positions Nationwide. Our healthcare client based in Chelmsford, Essex is currently hiring for _a Health Records Clerk to join their team on a temporary basis, expected to last for 8 - 12 weeks and maybe...

  • Health Records Clerk

    5 days ago

    Chelmsford, United Kingdom Your World Healthcare Full time

    _Your World Healthcare is a leading specialist healthcare recruitment agency, placing a range of healthcare professionals into Non-Clinical and Clinical positions Nationwide. Our healthcare client based in Chelmsford, Essex is currently hiring for _a Health Records Clerk to join their team on a temporary basis, expected to last for 12 weeks and maybe longer....

  • Health Records Clerk

    2 weeks ago

    Chelmsford, United Kingdom Your World Healthcare Full time

    **Health Records Clerk** **Location**: Chelmsford **Job Type**: Temporary **Proposed start date**: ASAP **Duration of booking**: This is a temporary ongoing role with no end date specified at this stage **Sector**: Healthcare **Base**:Hospital **Band**: 2 **Working Days and Hours**:Monday to Fridayworking 12am to 8pm (midday to 8pm) **Pay...

  • Health Records Clerk

    2 weeks ago

    Chelmsford, United Kingdom Your World Healthcare Full time

    **Health Records Clerk** **Location**: Chelmsford **Job Type**: Temporary **Proposed start date**: ASAP **Duration of booking**: This is a temporary ongoing role with no end date specified at this stage **Sector**: Healthcare **Base**:Hospital **Band**: 2 **Working Days and Hours**:Monday to Friday working 12am to 8pm (midday to 8pm) **Pay...

  • Day Therapies Patient Coordinator

    7 days ago

    Chelmsford, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Here is an exciting opportunity to join our Therapy team at Broomfiles as a Day Therapies Patient Coordinator. The role of the Day Therapy patient coordinator is to provide specialist knowledge for the pathway of Day Therapy patients across Mid and South Essex NHS Foundation Trust. You will facilitate the smooth running of the patient journey by ensuring...