Technical Co-ordinator

**Company Description**
SGS are the world’s leading testing, inspection and certification company.

We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

We deliver services that touch every part of human activity and improve millions of lives - from ensuring the safety of food, clothing, transportation, and medicine to better testing in the nuclear industry. Whatever your role, you will make an important contribution to delivering safer products, better services and keeping society connected.

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

- Competitive pension scheme + Life Assurance
- Generous Annual Leave allowance (increasing with service) plus bank holidays.
- An additional day off for your birthday
- Discounted Gym Membership
- Retailer Discounts
- Enhanced maternity/paternity and adoption pay.
- Length of Service Awards
- Christmas Vouchers
- Health & Wellbeing initiatives

**Job Description** Job**: Technical Co-ordinator
**Hours**: 37.5 hours per week, Monday to Friday
**Location**: Home Based
**Salary**: Competitive

We are seeking a **Technical Coordinator** in the Oil & Gas and Wind & Renewals Markets to manage Supply Chain Services project requirements in line with client KPIs and departmental expectations. This role is vital in ensuring seamless operations and maintaining our commitment to excellence.

**Key Responsibilities**:

- ** Client Interaction**: Respond promptly to client inspection requests to ensure service needs are met and risks are minimized.
- ** Inspector Allocation**: Assign appropriate inspectors based on competency and cost efficiency to maintain project budgets.
- ** Onboarding Inspectors**: Qualify and onboard new QA/QC personnel to ensure compliance with internal procedures.
- ** Assignment Preparation**: Issue clear work instructions for inspectors to meet contractual requirements.
- ** Project Monitoring**: Track assignments to ensure timely execution and provide feedback within agreed timelines.
- ** Report Review**: Verify inspection reports for accuracy and issue them as per client requirements.
- ** Administrative Updates**: Maintain up-to-date client portals and administration systems.
- ** KPI Reporting**: Generate KPI statistics and participate in client meetings to ensure service expectations are met.
- ** Non-Conformities**: Log non-conformities for inspector failures to uphold quality standards.
- ** Invoicing**: Approve timesheets and invoices, and issue client invoices promptly to ensure cash flow.
- ** Debt Management**: Minimize outstanding debts and resolve issues promptly.
- ** Quality Improvement**: Support the development of quality systems to drive continuous improvement.
- ** Health & Safety**: Ensure health and safety policies are followed, including proper documentation of POWRAs.
- ** Business Development**: Attend client meetings, sales calls, and events to promote SGS services.
- ** Team Support**: Share technical knowledge to enhance team capabilities.
- ** Compliance**: Uphold the SGS Code of Integrity and Equality, Diversity & Inclusion Policy.

**Qualifications**
- Experience in the Oil & Gas and/or Wind & Renewals Markets in a coordination role.
- Strong understanding of QA/QC processes.
- Excellent organizational, communication, and time-management skills.
- Competency in managing client relationships and resolving issues effectively.
- Knowledge of health and safety requirements in technical environments.
- Proficiency in administrative systems and data management.

**Additional Information**
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.