Receptionist (Bank)

HEAD OFFICE

Receptionist (Bank)

**Receptionist**
Plymouth Hospital | Customer | Bank | Part time
Up to £10.94 per hour, depending on experience

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our Plymouth Hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

**The Role**

You will be the face of Nuffield Health and sensitive to our customer’s needs. As a Receptionist you will;
- Use your empathy and customer service skills to build positive relationships.
- Put people at ease when they visit your department.
- Answer the phone, dealing with enquiries and booking appointments.
- Welcome patients, in person, and directing them to the appropriate changing or waiting rooms.
- Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.

**The Person**

To succeed as a Receptionist you will have;
- Great communication skills.
- The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
- Ideally, you will have experience of working within Healthcare administration or a relevant reception environment.
- Good IT and keyboard skills.

**Helping you feel good.**

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £15.00 a month.

**Nuffield Health Plymouth Hospital**

The Nuffield Health Plymouth Hospital is situated next to the Nuffield Health Devonshire Gym, in Derriford, Plymouth and we have been part of the Plymouth community since 1971. We have 3 main theatres - 2 laminar flow and 1 digital, a fully JAG accredited endoscopy suite, a 35-bedded ward with one 4 bedded bay and one 2 bedded bay. Our outpatients department has 12 consulting rooms with a dedicated ophthalmology suite and ENT service.

We carry out treatment under a range of specialities including Orthopaedics, Plastic Surgery and Neurosurgery. We recently were rated in the top 50 hospitals in the country for our total hip replacement patient outcomes.

**Join Nuffield Health and create the future you want, today.**

**It starts with you.**
- LocationPlymouth - Devon
- Contract typeBank
- ReferenceJR0073970

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.