Control Room Operator and Mobile Supervisor

1 day ago

Glasgow, United Kingdom Portal Security Ltd Full time

**Join Our Team at Portal Security - Mobile Supervisors & Control Room Operators**

Portal Security is a trusted provider of professional security services, committed to delivering excellence across all our operations. We are currently expanding our team and looking for **dedicated Mobile Supervisors** and **Control Room Operators** to support our growing client base.

Control Room Operator

As a Control Room Operator, you will play a key role in supporting the day-to-day running of our operations. Your responsibilities will include:

- Monitoring rotas and ensuring effective shift coverage.
- Responding to incidents and escalating reports to clients as required.
- Managing CCTV incidents and ensuring they are logged and resolved efficiently.
- Providing general operational support to ensure smooth service delivery.
- Strong organisational and communication skills.
- Ability to remain calm under pressure and work effectively in a fast-paced environment.
- Strong computing skills and ability to operate a variety of systems (all training will be provided)

Mobile Supervisor

As a Mobile Supervisor, you will be responsible for assisting our nightshift operation through active site visits and compliance checks. Your responsibilities will include:

- Conducting audits on officers to ensure compliance and service standards.
- Carrying out site inductions for new staff.
- Issuing uniform and supporting training/upskilling where needed.
- Completing site reports and ensuring accurate administration.
- Previous supervisory experience in the security sector is desirable.
- Strong attention to detail and ability to work independently.
- Good administrative and reporting skills.
- Flexibility to travel between sites company vehicle provided.
- Clean driving license

Key Information (Both Roles)
- **Shift Pattern**: 4 on / 4 off rolling shifts.
- **Location**: G67 2XX.
- **Overtime**: Additional hours available.
- **Progression**: Ongoing training and career development opportunities.

Why Join Portal Security?
- Be part of a professional, well established and growing security company.
- Work within a supportive team environment.
- Competitive pay and opportunities for overtime.
- Ongoing training, career growth, and professional development.

**How to Apply**:
If you are looking for a challenging and rewarding career in the security industry, we want to hear from you.

**Job Types**: Full-time, Permanent

Pay: £30,000.00-£32,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Store discount

Ability to commute/relocate:

- Glasgow G67 2XX: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Supervisory/Managerial: 3 years (required)

Work Location: In person

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