Control Room Operator

22 hours ago

Port Glasgow, United Kingdom Safer Group Full time

Safer Group are a dynamic, well established and rapidly growing technology focused security business, with strong capabilities in the development and deployment of security systems for temporary and remote sites. We work with some of the biggest names in construction, rail and civil engineering to secure their flagship projects from start to finish.

You will perform all system and or other checks as required to help detect and deter crime and anti-social behaviour, escalating issues to the wider Safer team where required.

**Key Responsibilities include but are not limited to**:

- Use the CCTV/VSS equipment proactively and to its optimum level to detect and deter crime and anti-social behaviour, identifying offenders and provide high quality evidence to enable investigations and where necessary prosecutions
- Operate the CCTV/VSS systems in accordance with UK legislation and Code of Practice
- Ensure all logs, reports and records are produced accurately and promptly where required
- Respond to all out of hours emergencies
- Able to be on site for start times (7 days)

**Technical/Job specific skills required**:

- Good understanding of Data Protection
- Ability to work on own initiative
- Excellent communication skills, both written and verbal
- Excellent concentration skills and ability to notice and record detail
- Good IT skills

**Required Experience**
- Customer care/call handling
- Control Room, Monitoring Centre or Alarm Receiving centre ARC experience
- Experience in working in a busy, operationally focused workplace
- Experience in the operation of CCTV/VSS systems
- Experience in the operation Alarm Monitoring systems (for example Sentinel) is desirable but not essential

**Qualifications**
- SIA Public Space Surveillance (CCTV) or SIA Door Supervisor is essential for role.

**Schedule**
- 12-hour shifts (4 on 4 off)
- Day shift, Night shift & Weekends

This is a great opportunity to join a fast paced, expanding business in a growing sector with great potential for career development.

In return we offer a competitive salary and benefits with an opportunity to make your mark and demonstrate your abilities, a pleasant environment and an ambitious team to work with.

**Job Types**: Full-time, Permanent

Pay: £29,200.00 per year

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- 12 hour shift
- Day shift
- Night shift

Application question(s):

- Do you have a current SIA Door Supervisor or SIA Public Space Surveillance (CCTV) licence? Please specify.

Work Location: In person

Application deadline: 18/07/2025
Reference ID: SG53

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