Housing Partner

**About us**

We’re Abri, a housing association based in the south of England. One of the largest in fact. We've got 35,000 homes and 1,500 colleagues. And if all our 80,000 residents lived in the same place, we’d have a town roughly the size of Guildford.

We’re a passionate bunch. We think we can make a real difference. Homelessness, poverty, inequality, a lack of affordable housing. They’re all linked. They’re issues that affect so many, young and old alike. And we don’t think that’s right. We want to give people the chance to dream big and be who they want to be. Homes are at the heart of everybody’s lives. And we exist to help make good homes, and good lives a reality for everyone.

**About you**

We’ve all got different backgrounds, strengths and experiences. But we share the same values. It’s these shared values that bring us together as one team.

Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.

If you share our values and want to make a real difference in the world, you’re on to a winner and we’d love to hear from you

**About Our Team**

This is an exciting time to join our busy housing partnership team because we have just completed a transformation of our customer partnership services to a new operating model with a focussed office and field-based housing partnership function.

With a dynamic digital offering we can work efficiently in the field delivering a consistently high standard of housing and tenancy management services prioritising our customer, their home and community.

With a large number of properties covering a vast geography across the south and southwest we have developed 4 field-based housing partnership teams creating a real local feel to our services, each covering a zone which you can see from the map in the available documents. Each team has 8-11 members plus a Housing Partnership Manager.

We are big on encouraging and supporting our colleagues to develop and grow and our transformation has provided opportunities for existing team members. So, we now have their shoes to fill in the following areas:
Zone 2 (blue)

1 x housing partner (field) predominantly covering the Southampton area

Zone 3 (purple)

1 x housing partner (field) predominantly covering Basingstoke, Andover and Amesbury and surrounding areas

1 x housing partner (field) predominantly covering areas in Wiltshire (Salisbury, Wilton, Warminster, Westbury, Shaftesbury)

Zone 4 (green)

1 x housing partner (field) predominantly Guildford, Farnborough, Aldershot, Headley and surrounding areas

**Your New Role**

We are looking for experienced housing professionals to join our team and this is a permanent role within **zone blue **covering a patch in the Southampton **are**a**.**

As a field based housing partner managing a patch of approximately 700 - 800 properties you will spend 70-80% of your time in the field delivering a proactive tenancy and property management service, as well as responding to customer enquiries as appropriate.

Your role will be to connect the customer to Abri by carrying out home visits at key stages of the tenancy, ensuring they have the skills, information and support required to succeed. You’ll have a focus on property condition to make sure it is suitable, safe and being maintained by both the customer and us to a satisfactory standard.

You’ll have a regular presence in our communities and will work with other teams and external partners to make sure our neighbourhoods are welcoming, clean, safe and where people want to live.

This is an amazing opportunity to work with a driven and motivated team so if you are digitally savvy and a proactive problem solver with excellent communication skills, this maybe the job for you

**Applicants must be prepared to travel and provide cover (by exception) across the zones when required. Applicants need to live within a reasonable distance to the zone and patch to be effective in the role.**

**Applicants who have recently applied for these vacancies do not need to re-apply.