Receptionist

**Summary**
We are looking for a dedicated and detail-orientated individual to join Harris Academy South Norwood as Receptionist. Working under the instruction and guidance of senior staff to provide general administrative and financial support to the school, you will either have experience in an administrative role or looking to take your first step in an administrative support role within an educational environment.

**About Us**
Harris Academy South Norwood is an extremely popular 11-19 academy. We deliver a broad and challenging curriculum to all our students in a calm and well-ordered environment. We have high expectations of all members of the school community. This is reflected in our consistently high student performance at GCSE, progression to post 16 study at our sixth form and then on to some of the best universities in the country.

The Beulah Hill Campus is a wonderful place to learn and teach. We have a very hardworking team of teachers and support staff; they provide a caring and welcoming atmosphere for our students. The Campus site is a huge site with close to 8 acres of school buildings, sports halls, gymnasium, tennis courts and large playing fields / athletic track thus providing excellent facilities for our students. The Beulah Hill campus also has full-time basketball and football coaches through its partnership with Greenhouse and Kinetic. We have recently invested over £1 million to further improve our outstanding facilities including the development of a state-of-the-art Design Technology room equipped with laser cuter and 3D Printers, Food room and a newly laid sports field to ensure all year-round sporting opportunities. The Academy has a limit of 800 places across Year 7-11. We are unlike other schools; we do not want to expand at this moment in time, in fact we wish to remain small for as long as possible This will ensure a small school where each child is known to staff and a caring environment can be provided.

**Main Areas of Responsibility** Organisation**
- To represent the Academy in a professional and welcoming manner to all visitors, staff and students, including telephone callers
- Undertake reception duties, answering general telephone and face to face enquiries and signing in visitors
- To complete first day of absence calling for all students who are absent, recording reasons on Bromcom, recording calls in attendance events, checking directly with AWO if there are any concerns.
- Assist with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/staff etc.
- Assist in arrangements for school trips, events etc.

**Administration**
- Maintain manual and computerised records/management information systems
- Produce lists/information/data as required, e.g. pupils’ data
- Undertake typing, word processing and other IT based tasks
- Sort and distribute mail
- Ensure reprographics requests are fulfilled on time;
- Undertake general administrative procedures
- Maintain and collate pupil reports

**Resources**
- Operate relevant equipment/ ICT packages (e.g. word, excel, databases, spreadsheets, internet)
- Maintain stock and supplies, cataloguing and distributing as required
- Assist in ordering uniform
- Provide general advice and guidance to staff, pupils and others
- Undertake general financial administration, e.g. processing orders

**Qualifications & Experience** Qualifications, Knowledge and Training**
- NVQ2 or equivalent qualification or experience in relevant discipline
- Good numeracy/literacy skills
- Minimum of 2 years school office experience

**Experience & Knowledge**
- General clerical/administrative/financial work
- Knowledge of safeguarding procedures for young people
- Experience of Reception duties including dealing with visitors to the Academy

**Skills & Abilities**
- Appropriate knowledge of first aid
- Effective use of ICT packages
- Use of relevant equipment/resources
- Good keyboard skills
- Ability to relate well to children and adults
- Work constructively as part of a team, understanding of school roles and responsibilities and your own position within these
- The ability to take initiative and work independently
- Ability to work as part of a team
- Good communication skills
- Good organisational and time keeping skills
- Good interpersonal skills
- Able to work independently and manage own workload

**Next Steps**

**Professional Development & Benefits**
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan i