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Treatment Coordinator

2 weeks ago

London, United Kingdom Smiles by the River Full time

**High-End Private Dental Practice | Battersea Reach, London**

**Full-Time | 5 Days Per Week (Monday-Saturday) | OTE £72,000**

We are thrilled to offer a unique opportunity for an experienced and motivated **Treatment Coordinator** to join a **brand-new, state-of-the-art private dental practice** located in the prestigious **Battersea Reach** development.

This is more than just a job — it’s a chance to be part of an exceptional patient experience from the very beginning. Our modern, luxurious clinic has been designed with both patients and professionals in mind. We specialize in **advanced dental implantology**, delivering bespoke, world-class care in a calm and elegant environment.

**About the Role**:
As our Treatment Coordinator, you’ll be the first point of contact for patients embarking on their dental journey. Your role will be integral in ensuring that each individual feels understood, informed, and cared for at every step. You will work closely with our clinicians to coordinate complex treatment plans, focusing particularly on dental implant and restorative cases.

This role combines clinical understanding with commercial awareness, requiring a professional who is confident, warm, and highly organised.

**Key Responsibilities**:

- Conduct in-depth consultations with patients to discuss treatment options, timelines, and associated costs
- Present comprehensive treatment plans with clarity and empathy
- Serve as the liaison between patients and clinicians, ensuring exceptional communication and a seamless patient experience
- Follow up on enquiries and consultations to support case acceptance and maintain conversion rates
- Coordinate scheduling for multi-phase treatment plans
- Manage patient records, consent forms, and financial agreements with accuracy
- Promote patient education and build trust throughout the treatment process
- Support marketing and patient acquisition strategies where appropriate

**Requirements**:

- Minimum **2 years' experience as a Treatment Coordinator** in a **private dental setting** (implant experience highly desirable)
- Exceptional interpersonal and communication skills — able to instill confidence and put patients at ease
- Strong knowledge of treatment workflows, especially relating to dental implants and full-mouth rehabilitation
- Commercially aware, with a strong track record of supporting treatment plan conversion
- Organised, proactive, and able to multitask in a fast-paced environment
- Competent with dental software systems and comfortable with digital communication tools
- Professional, polished appearance and demeanour

**What We Offer**:

- Competitive **On-Target Earnings of £72,000 per annum**
- 28 days of annual leave
- A stunning, newly designed clinic environment with cutting-edge technology and equipment
- The opportunity to be part of an experienced, multidisciplinary team focused on clinical excellence
- Continuous professional development opportunities and training
- A warm, inclusive, and forward-thinking workplace culture
- The chance to play a vital role in shaping the growth of a flagship private dental practice

**Location**:Battersea Reach is one of London’s most desirable riverside communities, offering excellent transport links, luxury amenities, and a vibrant local atmosphere. A beautiful place to work and thrive.

**Job Types**: Full-time, Permanent

Pay: Up to £72,000.00 per year

Application question(s):

- How many years dental experience do you have?
- How many years sales experience do you have?
- How many years admin experience do you have?

Work Location: In person