Treatment Coordinator

6 days ago

London, Greater London, United Kingdom The Kensingon Clinic (Dental Surgery) Full time £31,500 per year

Job Overview

Join one of West London's most prestigious private dental clinics — where excellence, care and teamwork come first.

We're looking for a professional, proactive and patient-focused Dental Receptionist / Treatment Coordinator who is also a GDC-registered Dental Nurse.

This is a dynamic role that blends patient care, treatment coordination and clinical support — perfect for someone who thrives in a high-end, fast-paced environment.

Responsibilities & What We're Looking For:

  • A true team player — supportive, adaptable and collaborative
  • Flexible with working hours and able to travel between our sister branch when needed to cover staff
  • Confident communicator with exceptional customer service skills
  • Experience with SOE (Exact) software preferred
  • Strong background in reception, TCO and dental nursing
  • Excellent command of English (spoken and written)
  • Calm under pressure, well-presented, and client-focused

Requirements & What You'll Do:

  • Lead treatment coordination — manage leads, filling up the diary, and conversions.
  • Handle finance applications, payment plans, and patient communication and journey.
  • Support clinical procedures when required (restorative, cosmetic, implant, ortho, perio, etc.)
  • Deliver outstanding patient care before, during and after treatment
  • Maintain infection control and assist with day-to-day clinical operations.
  • Manage practitioners' diaries and ensure smooth clinic flow
  • Contribute ideas and support your team — because we succeed together

What We Offer:

  • Competitive hourly rate from £16.50-£18.50 /hr (depending on experience)
  • Monthly performance bonus incentives
  • Ongoing training and development within a supportive team
  • Opportunities for career progression
  • A professional yet friendly working environment in a luxury West London clinic

If you're passionate about patient care, love working as part of a supportive team, and want to grow within a leading private dental brand — we'd love to hear from you

Apply now or contact us directly on

Job Type: Full-time

Pay: From £31,500.00 per year

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Experience:

  • Dental assisting: 3 years (required)
  • Dental receptionist: 2 years (required)
  • treatment coordinator: 2 years (required)

Work Location: In person

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