Administrative Officer

**About us**

We are professional, agile and innovative.

Our work environment includes:

- Modern office setting
- Work-from-home days
- Growth opportunities

We are tech company that provides solutions consultancy to clients including but not limited to full stack app development, cross platform deployment, cloud infrastructure, cyber security, AI, machine learning and business automatation.

Previous tech expertise is not neccesary and the role represents an opportunity to gain experience in emerging and growing sectors such as AI, software & cyber.

**Key Responsibilities**:

- Provide high-level executive support to senior management, including managing schedules, coordinating meetings, and organizing travel arrangements.
- Manage and maintain executive calendars, ensuring timely communication of changes and updates.
- Act as the first point of contact for clients and customers, addressing inquiries, resolving issues, and fostering strong relationships.
- Prepare, proofread, and edit documents, reports, and presentations as needed, ensuring accuracy and professionalism.
- Assist with account management tasks, including tracking client interactions, updating CRM systems, and preparing regular progress reports.
- Collaborate with the sales team to develop leads, schedule product demonstrations, and support the execution of sales strategies.
- Manage general office tasks such as answering phones, filing, and maintaining office supplies inventory.
- Coordinate with internal departments to ensure efficient workflow and timely completion of projects.
- Maintain a high level of confidentiality in handling sensitive information and documents.
- Perform various administrative tasks as needed, including data entry, expense tracking, and invoice processing.
- Assist in the onboarding process for new clients, ensuring a smooth transition and providing ongoing support.
- Contribute to the development and implementation of office policies and procedures to improve efficiency and productivity.
- Participate in team meetings and provide support in planning and organizing company events.
- Stay up-to-date with industry trends, company products, and services to better support clients and address their needs effectively.
- Collaborate with cross-functional teams to address and resolve customer issues, escalating concerns when appropriate.

**Qualifications**:
Minimum of 3-5 years of experience in an executive support or administrative role.

Exceptional organizational and time-management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

Strong interpersonal and communication skills, both written and verbal, with a customer-focused mindset.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with CRM software (eg. salesforce)

Ability to maintain a high level of confidentiality and professionalism in handling sensitive information.

Proven track record of success in a fast-paced, dynamic environment.

High attention to detail and excellent problem-solving skills.

Self-starter with the ability to work independently and as part of a team.

Experience in account management, customer support, or sales roles is considered a strong asset.

Bachelor's degree in Business Administration, Communications, or a related field is preferred.

Flexibility to adapt to changing priorities and a willingness to take on additional responsibilities as needed.

Familiarity with project management tools and techniques is a plus.

**What We Offer**:
A competitive salary package commensurate with experience and qualifications.

Opportunities for professional growth and development within the organization.

A supportive and collaborative work environment that values teamwork, innovation, and work-life balance.

The chance to make a meaningful impact on the success and growth of our company and our clients.

If you are a motivated and resourceful individual with a strong background in executive support and administrative tasks, we would love to hear from you.

**Salary**: £22,563.00-£23,760.00 per year

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Loughborough, LE12 8PR: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Loughborough, LE12 8PR

Flextime